Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.
Refine
-
By rating
Great system for my reward program and gift cards. A few issues with work flows, but the customer service team has been very helpful in fixing and have responded promptly to my questions.
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
We had a few speed bumps getting set up because our use case wasn't supported by Rise.ai natively, but Nadav and the team were very responsive and helped us get where we needed to get quickly. Once we nailed down the workflow, everything worked seamlessly.
Thank you for this awesome review and welcome aborad - your success is our success 🙏
Good luck with your Store Credit and Rewards Program.
This is an excellent app, and the customer service is 5 stars. They are quick to respond to any questions I have. The loyalty credit has been a great selling point for our customers, and has helped increase our AOV and return rate.
Thank you for your review! We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.
If you have any further questions, please feel free to reach out. We are always ready to support you!
Great application for gift card operation and for creating a personalized loyalty program. The possibility to reimburse is great!
I think it's pretty good. Seems to work pretty well and integrates fairly seamlessly. Great customer service
Thank you for writing a review! Please let us know if there's anything else we can assist with :)
This app is user friendly and integrates well into my Shopify store. But most importantly, the app maker understands the busy lives of entrepreneurs and offers EXCELLENT customer service in support small businesses like mine. I would highly recommend.
Thank you so much for your awesome review, and thanks for recommending our app :) 🙏
I first downloaded this app so that I could process returns in the form of store credit, but quickly learned I could do so much more! I love that they offer rewards programs and ways to give back to my customers. When I first discovered this I was a little confused, but John quickly walked me through it and now I'm even more excited to see what all this app can do!
Happy to hear we John was able to explain all our features and clarify any questions :) Thank you for the review!
Rather than constantly having products "on sale", this is a great way of rewarding great customers and motivating them to be repeat purchasers.
Thank you for your 5-stars review. Our support team is always here to help ✨
Good luck with your Store Credit and Rewards Program.
Good app, very user friendly with tons of tutorial videos. Great price and most of all great customer support.
Thank you so much for taking the time to leave us this amazing review. If you need help with anything, please do not hesitate to reach out!
I contacted the support team and would like to express my gratitude to Eddie for his assistance. I must say, he was incredibly helpful! Eddie promptly resolved my issue within minutes. His support was truly exceptional!
Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)