Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

June 13, 2022

We use the gift card and referral program currently. Easy set up on the backend. Great customer service!

Hawkins New York
United States
Almost 2 years using the app
Rise.ai replied June 15, 2022

Thank you so much for taking the time to leave us this amazing review. If you need help with anything, please do not hesitate to reach out!

Edited October 17, 2019

Being a small company with a start up mentality, we need more than just apps, we need partners. Rise's functionality met our needs and the Rise team have been great partners to help solve problems. We launched quickly and immediately saw results with an easy customer experience. Coming enhancements will solve more of our challenges and we are looking forward in leveraging the app to grow our business.

Gempler's
United States
Almost 2 years using the app
Rise.ai replied November 3, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome too 😊

Edited October 22, 2021

We use this app for gift cards and we really love the feature so far. Eddie was great helping me set things up. He was very fast and had answers to all my questions.

The Candleberry® Candle Company
United States
Almost 2 years using the app
Rise.ai replied December 16, 2019

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

May 27, 2020

Rise is an amazing app for gift cards and store credit. The developers are extremely helpful and they are adding new features all the time.

EscapeOutdoors.com
United States
Almost 2 years using the app
Rise.ai replied May 28, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

April 20, 2023

Pauline did a great job assisting me! She was spot on and patient and helped me fix my problem quickly. I really appreciate it.

adpcompanystore
United States
Almost 2 years using the app
Rise.ai replied April 20, 2023

Thank you for your awesome review! Your feedback is very much appreciated. Our team is motivated by these wonderful comments and we promise to keep working day by day to perfect the app for merchants like you. Cheers!

June 25, 2017

We love working with Ari at GiftWizard! Initially we ran into quite a few bugs, but Ari was always quick to respond to our needs. But now that the kinks are worked out, GiftWizard works like a breeze. Once we customized the settings to reflect our brand, all we had to do is watch the app work for us. The process is automated from beginning to end, sending emails at every step of the way keeping us and the customer up to date on the gifting progress. There are no worries about losing track of the order at all. GiftWizard is simple to use whether you are the customer or the merchant. The customer service is amazing too; fast and on point. Great job Ari!

Team Sports Gift
United States
Almost 2 years using the app
April 5, 2017

So far so good! Installation and set-up has been pretty simple and Ari is quick to answer questions.

Big Spoon Roasters
United States
Almost 2 years using the app
January 25, 2023

Eddie was great. He was responsive and provided the easiest way to work through the issue. We got done what we needed to.

NiLu Gift Shop
United States
Almost 2 years using the app
Rise.ai replied January 31, 2023

Hi NiLu Gift Shop,

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know.

May 10, 2022

We use this app to reward loyal customers with a percentage back as store credit on products purchased as well as a referral system to help onboard new customers. The app is easy to use and set up and provides great value for our company. We would recommend this app to anyone looking to create a loyalty scheme within their site

WilliamsWarn
New Zealand
Almost 2 years using the app
Rise.ai replied May 19, 2022

Hi there,
Thank you so much for this amazing feedback! We are delighted to know that our app provides great value for your company. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

August 1, 2019

I used this app to help me with managing employee gift cards for anniversaries. Working great! The back end bulk upload is super easy to use.

Sprouts Uniforms
United States
Almost 2 years using the app
Rise.ai replied August 11, 2019

Thank you for this positive review! We appreciate it 🙏

Good luck with your Store-Credit based Employee Recognition Program!