Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

July 18, 2017

Gift Wizard is fantastic, plus their support is awesome. Thanks to Ari I reinstalled my app and he gave me a deal that works with my budget. Ari did all the work I just sat back and let him do his thing. I would recommend this service to anyone with high remarks!

Kats Kup Creations
United States
Almost 2 years using the app
June 7, 2022

Excellent customer service. I had an issue with the Klaviyo integration/flow that Pauline from Rise.ai patiently helped me trace back to a Shopify admin setting.

BRADY
United States
Almost 2 years using the app
Rise.ai replied June 9, 2022

Thank you for the great review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Hit us up if you need help with anything!

April 6, 2020

Amazing app with flexible reward capabilities. Awesome and quick customer service! Would highly recommend Rise to anyone!

Complements Two
United States
Almost 2 years using the app
December 20, 2017

ABSOLUTELY AMAZING CUSTOMER SERVICE! I encountered a couple problems when we first got the app but Ari was there to help me the entire way. We just got our first sale after pushing the app live, its going super smoothly. Totally recommend

Toccustom
United States
Almost 2 years using the app
Edited May 13, 2020

This app has made it super easy to create a customized gift card for our customers to purchase, as well as issue store credit to acquire and retain customers. The team at Rise ai are super responsive and helpful. They have made the entire experience worth it. The integration with this app to Instagram was a huge win too. It keeps gettin better

Azucar Loca Coffee Company
United States
Almost 2 years using the app
October 6, 2021

I used this app for a better customer Gift Card experience. The customer service from John was great. He was patient and helped me quickly with questions and set-up. I highly recommend this app.

Spiritgirl Activewear
South Africa
Almost 2 years using the app
Rise.ai replied October 24, 2021

Thank you!!

April 3, 2020

Rise is just what we were looking for. We needed to find a loyalty program that would apply a percentage to the purchase - there's offers just that. In addition, their service is outstanding. They ALWAYS get back to me with any questions or help I need immediately. Lastly, I appreciate that they are also looking for ways to advance their platform to accommodate more options for users.

intuitionirl
United States
Almost 2 years using the app
January 28, 2022

Recommended! The support team is really fast to respond to any questions and is very helpful. Using this app makes it much easier to sell gift cards online and process store credits with Shopify POS.

D Porthault
United States
Almost 2 years using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you so much for your feedback! We are pleased to know that you find ease in selling Gift Cards and issuing store credit using our app! Cheers!

June 1, 2021

The application has a variety of features, although sometimes it is a bit confusing to use. However, I have received very enthusiastic help from John and the support team in the process of using this program. Very useful!

Mean BLVD
United States
Almost 2 years using the app
Edited December 27, 2022

Needed some quick coding done to fix a bug in the app and the response time was AWESOME! Thanks Pauline from Rise for your speedy help....made my day!

Botanus
Canada
Over 1 year using the app
Rise.ai replied September 7, 2022

Thank you for the awesome feedback!
Our quick Support Team would be happy to help should you need help with anything so do not hesitate to hit us up. :)