Reviews (1,104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.
Refine
-
By rating
Eddie was great. He was responsive and provided the easiest way to work through the issue. We got done what we needed to.
Hi NiLu Gift Shop,
Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!
If anything else comes up, please do not hesitate to let us know.
We use this app to reward loyal customers with a percentage back as store credit on products purchased as well as a referral system to help onboard new customers. The app is easy to use and set up and provides great value for our company. We would recommend this app to anyone looking to create a loyalty scheme within their site
Hi there,
Thank you so much for this amazing feedback! We are delighted to know that our app provides great value for your company. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)
I used this app to help me with managing employee gift cards for anniversaries. Working great! The back end bulk upload is super easy to use.
Thank you for this positive review! We appreciate it 🙏
Good luck with your Store-Credit based Employee Recognition Program!
this app is wonderful. I was having a bunch of issues and even accidentally signed up for the wrong plan. Customer service was fabulous to work with and very quick and understanding to what I needed. They walked me through things over the phone and resolved all my issues. this app definitely earned their good rating for excellent customer service.
Great support from their customer support team. Excited to see how our new loyalty and gift card program will perform!
Thank you very much for the review. We are looking forward to seeing great results! If you need any additional assistance, you know where to reach us :)
Amazing professional and fast customer services. The app is solving all our problem about physical and digital gift cards generation and management.
Support is excellent and very helpful, excellent features and really great experience overall really happy.
Thank you for this awesome feedback!
We are delighted to know that you love our features and are satisfied with the level of service we've provided. Please feel free to reach out should you need further help with anything. :)
This app is simple and easy to use and they provide great customer support for set up!
Great service! Clear instructions and definitely functionally useful. Thanks so much John for answering my questions promptly.
Thank you for the wonderful review! We are pleased that you received great and prompt service from John :)
Pauline was extremely friendly in assisting us in our move to Rise.ai. Looking forward to seeing what this app can do for us in the future!
Thanks for your feedback! It gives us much pleasure to know that Pauline was able to provide you with the assistance you need. Our support team is definitely always available to assist you if you need help! :)