Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

July 15, 2018

Great app and service when needed. Easy to use and to get started with.

Flightcoffee
New Zealand
Over 1 year using the app
April 28, 2020

Rise.ai helped us in overcoming the giftcard issue related to VAT in Europe. Nadav offers great support and is quick in responding for anything you need. The app itself we will use across all our stores and the user experience is amazing. Looking forward to seeing the results and further improve our store

NUDE
Italy
Over 1 year using the app
March 16, 2021

There are different levels of subscriptions to allow you to gain alternative levels of access that align with the scale of your business that I love. The customer support is flawless - John was particularly helpful! Thanks guys!

BODHI VINTAGE
United Kingdom
Over 1 year using the app
May 9, 2017

Great Feature, exactly what was needed for my business.

Magazine Steals
United States
Over 1 year using the app
Edited July 22, 2020

Really useful app for getting professional looking gift cards up and running in no time. Super helpful support staff. Highly recommend.

LifeStraw Water Filters & Purifiers
United States
Over 1 year using the app
Rise.ai replied July 21, 2020

Thank you for your review. Our support team is always here to help ✨

Please let us know if we can help with anything else.

November 14, 2020

I have had a great experience setting up the app and feel like it is going to be a great fit for my e-commerce business. Support team was responsive and solution-focused.

JUST FRED.
United States
Over 1 year using the app
November 11, 2016

Great customer service & prompt to take care of any little issues you might come across. Customers LOVE it! We get positive feedback from them consistently.

Lovestitch
United States
Over 1 year using the app
August 9, 2022

Amazing experience working alongside the support team whenever it was needed.
We use Rise.ai to issue refunds and the experience was flawless. Highly recommend this app and appreciate all the support team behind it

OVERTIME
United States
Over 1 year using the app
Rise.ai replied August 12, 2022

Thank you for this great review. Our team is working hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

December 20, 2019

Super app and fantastic customer service from the lovely guys in support :-)

Redlane.ie
Ireland
Over 1 year using the app
Rise.ai replied December 30, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

October 20, 2021

Loved that we could create a more branded referrals program for our customers. Needed help with the setup and the team was super fast and helpful, thanks!

Nili Lotan
United States
Over 1 year using the app
Rise.ai replied October 20, 2021

Love that we could be the solution you were looking for!