Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

April 5, 2017

So far so good! Installation and set-up has been pretty simple and Ari is quick to answer questions.

Big Spoon Roasters
United States
Almost 2 years using the app
January 25, 2023

Eddie was great. He was responsive and provided the easiest way to work through the issue. We got done what we needed to.

NiLu Gift Shop
United States
Almost 2 years using the app
Rise.ai replied January 31, 2023

Hi NiLu Gift Shop,

Thank you for your awesome review! We're glad to know that you received great customer service from Eddie!

If anything else comes up, please do not hesitate to let us know.

May 10, 2022

We use this app to reward loyal customers with a percentage back as store credit on products purchased as well as a referral system to help onboard new customers. The app is easy to use and set up and provides great value for our company. We would recommend this app to anyone looking to create a loyalty scheme within their site

WilliamsWarn
New Zealand
Almost 2 years using the app
Rise.ai replied May 19, 2022

Hi there,
Thank you so much for this amazing feedback! We are delighted to know that our app provides great value for your company. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you :)

August 1, 2019

I used this app to help me with managing employee gift cards for anniversaries. Working great! The back end bulk upload is super easy to use.

Sprouts Uniforms
United States
Almost 2 years using the app
Rise.ai replied August 11, 2019

Thank you for this positive review! We appreciate it 🙏

Good luck with your Store-Credit based Employee Recognition Program!

January 15, 2019

this app is wonderful. I was having a bunch of issues and even accidentally signed up for the wrong plan. Customer service was fabulous to work with and very quick and understanding to what I needed. They walked me through things over the phone and resolved all my issues. this app definitely earned their good rating for excellent customer service.

london bridges clothing
United States
Almost 2 years using the app
November 8, 2021

Great support from their customer support team. Excited to see how our new loyalty and gift card program will perform!

Awe Inspired
United States
Almost 2 years using the app
Rise.ai replied November 14, 2021

Thank you very much for the review. We are looking forward to seeing great results! If you need any additional assistance, you know where to reach us :)

Edited December 1, 2020

Amazing professional and fast customer services. The app is solving all our problem about physical and digital gift cards generation and management.

Gioosto
Italy
Almost 2 years using the app
September 14, 2022

Support is excellent and very helpful, excellent features and really great experience overall really happy.

Luca Faloni
United Kingdom
Almost 2 years using the app
Rise.ai replied September 15, 2022

Thank you for this awesome feedback!

We are delighted to know that you love our features and are satisfied with the level of service we've provided. Please feel free to reach out should you need further help with anything. :)

February 28, 2020

This app is simple and easy to use and they provide great customer support for set up!

Chic Soul
United States
Almost 2 years using the app
December 7, 2021

Great service! Clear instructions and definitely functionally useful. Thanks so much John for answering my questions promptly.

Woof & Wag
Singapore
Almost 2 years using the app
Rise.ai replied December 7, 2021

Thank you for the wonderful review! We are pleased that you received great and prompt service from John :)