Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

October 30, 2020

This app is perfect for our needs, really easy to use and the customer service team were amazing. Can't recommend enough!

Bower Collective
United Kingdom
Almost 2 years using the app
November 10, 2020

This is a great app to enable my customers to buy gift cards rather than try to guess what the recipient would like the best. Quick and helpful support provided as well. Thanks Rise :)

Beary Nice NZ
New Zealand
Almost 2 years using the app
Rise.ai replied November 13, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

July 18, 2017

Gift Wizard is fantastic, plus their support is awesome. Thanks to Ari I reinstalled my app and he gave me a deal that works with my budget. Ari did all the work I just sat back and let him do his thing. I would recommend this service to anyone with high remarks!

Kats Kup Creations
United States
Almost 2 years using the app
June 7, 2022

Excellent customer service. I had an issue with the Klaviyo integration/flow that Pauline from Rise.ai patiently helped me trace back to a Shopify admin setting.

BRADY
United States
Almost 2 years using the app
Rise.ai replied June 9, 2022

Thank you for the great review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Hit us up if you need help with anything!

April 6, 2020

Amazing app with flexible reward capabilities. Awesome and quick customer service! Would highly recommend Rise to anyone!

Complements Two
United States
Almost 2 years using the app
December 20, 2017

ABSOLUTELY AMAZING CUSTOMER SERVICE! I encountered a couple problems when we first got the app but Ari was there to help me the entire way. We just got our first sale after pushing the app live, its going super smoothly. Totally recommend

Toccustom
United States
Almost 2 years using the app
Edited May 13, 2020

This app has made it super easy to create a customized gift card for our customers to purchase, as well as issue store credit to acquire and retain customers. The team at Rise ai are super responsive and helpful. They have made the entire experience worth it. The integration with this app to Instagram was a huge win too. It keeps gettin better

Azucar Loca Coffee Company
United States
Almost 2 years using the app
October 6, 2021

I used this app for a better customer Gift Card experience. The customer service from John was great. He was patient and helped me quickly with questions and set-up. I highly recommend this app.

Spiritgirl Activewear
South Africa
Almost 2 years using the app
Rise.ai replied October 24, 2021

Thank you!!

April 3, 2020

Rise is just what we were looking for. We needed to find a loyalty program that would apply a percentage to the purchase - there's offers just that. In addition, their service is outstanding. They ALWAYS get back to me with any questions or help I need immediately. Lastly, I appreciate that they are also looking for ways to advance their platform to accommodate more options for users.

intuitionirl
United States
Almost 2 years using the app
January 28, 2022

Recommended! The support team is really fast to respond to any questions and is very helpful. Using this app makes it much easier to sell gift cards online and process store credits with Shopify POS.

D Porthault
United States
Almost 2 years using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you so much for your feedback! We are pleased to know that you find ease in selling Gift Cards and issuing store credit using our app! Cheers!