Reviews (1,095)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.
Refine
-
By rating
The app works great and integrates with our web store easily. We recently had an issue and their customer support fixed it very quickly.
Hi there,
We are glad to hear that the team provided quick support! Thank you for the review and please let us know if there's anything else we can assist with.
We are so pleased with how easy and user friendly the interface is from the start. We needed support to integrate with our store and they were really responsive and friendly and solved the issues we had. You won't be disappointed in choosing Gift Wizard!
Continue to be positively surprised by the team at Rise. They are always available for a quick support and the app is getting better and better. The new collaborations with IG and Google are amazing additions as well! Well done Rise
Thank you so much for this great review. We're so happy you like Rise.ai 🙏
Enjoy your Gift Card and Loyalty Program - you're awesome 😊
The support team is helpful, knowledgeable, and responsive.
App is easy to use and to manage. Great experience so far
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Rise is the true gift card solution that you are looking for. They are also constantly pushing out new features and updates to build on a great overall customer experience. Also their entire team from the CX team to the VP Marketing is always a pleasure to work with!
Ari is prompt in solving the issues. He even called up to explain and fix promptly.
Superbly designed, easy to use, and the fast support by the team is hard to beat! Looking forward to amplifying our GC sales.
Great app for Gift-Cards and Store Credit! Customer service is also top-notch. A little pricy but functions exactly as expected!
Thank you so much for this great review. We're so happy you love it 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
John was responsive, patient, and very helpful! He fixed my issue quickly! I appreciate the customer service provided and I love the app!
Hi there,
Thank you for sharing your positive experience with our app, and specifically with John.
Please let us know if there's anything else we can assist with :)
Specifically, Pauline was amazing today! I had a rush job and needed to delete the ADD TO CART button because my clients were confused. We now only have a SEND AS GIFT button and that works better.
Thank you Pauline!
Richard
Hi Richard,
Thank you for the wonderful review, and for giving a shoutout to Pauline for her support! We're glad that you now only have the 'send as a gift' button appearing on the page so that your customers make the most of the gifting experience.
Have a great day!