Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

June 1, 2021

The application has a variety of features, although sometimes it is a bit confusing to use. However, I have received very enthusiastic help from John and the support team in the process of using this program. Very useful!

Mean BLVD
United States
Almost 2 years using the app
Edited December 27, 2022

Needed some quick coding done to fix a bug in the app and the response time was AWESOME! Thanks Pauline from Rise for your speedy help....made my day!

Botanus
Canada
Over 1 year using the app
Rise.ai replied September 7, 2022

Thank you for the awesome feedback!
Our quick Support Team would be happy to help should you need help with anything so do not hesitate to hit us up. :)

July 15, 2018

Great app and service when needed. Easy to use and to get started with.

Flightcoffee
New Zealand
Over 1 year using the app
April 28, 2020

Rise.ai helped us in overcoming the giftcard issue related to VAT in Europe. Nadav offers great support and is quick in responding for anything you need. The app itself we will use across all our stores and the user experience is amazing. Looking forward to seeing the results and further improve our store

NUDE
Italy
Over 1 year using the app
March 16, 2021

There are different levels of subscriptions to allow you to gain alternative levels of access that align with the scale of your business that I love. The customer support is flawless - John was particularly helpful! Thanks guys!

BODHI VINTAGE
United Kingdom
Over 1 year using the app
May 9, 2017

Great Feature, exactly what was needed for my business.

Magazine Steals
United States
Over 1 year using the app
Edited July 22, 2020

Really useful app for getting professional looking gift cards up and running in no time. Super helpful support staff. Highly recommend.

LifeStraw Water Filters & Purifiers
United States
Over 1 year using the app
Rise.ai replied July 21, 2020

Thank you for your review. Our support team is always here to help ✨

Please let us know if we can help with anything else.

November 14, 2020

I have had a great experience setting up the app and feel like it is going to be a great fit for my e-commerce business. Support team was responsive and solution-focused.

JUST FRED.
United States
Over 1 year using the app
November 11, 2016

Great customer service & prompt to take care of any little issues you might come across. Customers LOVE it! We get positive feedback from them consistently.

Lovestitch
United States
Over 1 year using the app
August 9, 2022

Amazing experience working alongside the support team whenever it was needed.
We use Rise.ai to issue refunds and the experience was flawless. Highly recommend this app and appreciate all the support team behind it

OVERTIME
United States
Over 1 year using the app
Rise.ai replied August 12, 2022

Thank you for this great review. Our team is working hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!