Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

December 20, 2019

Super app and fantastic customer service from the lovely guys in support :-)

Redlane.ie
Ireland
Over 1 year using the app
Rise.ai replied December 30, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

October 20, 2021

Loved that we could create a more branded referrals program for our customers. Needed help with the setup and the team was super fast and helpful, thanks!

Nili Lotan
United States
Over 1 year using the app
Rise.ai replied October 20, 2021

Love that we could be the solution you were looking for!

December 23, 2021

The app works great and integrates with our web store easily. We recently had an issue and their customer support fixed it very quickly.

Magpiekids
United States
Over 1 year using the app
Rise.ai replied December 30, 2021

Hi there,
We are glad to hear that the team provided quick support! Thank you for the review and please let us know if there's anything else we can assist with.

December 4, 2018

We are so pleased with how easy and user friendly the interface is from the start. We needed support to integrate with our store and they were really responsive and friendly and solved the issues we had. You won't be disappointed in choosing Gift Wizard!

Christ For All Nations Store
United States
Over 1 year using the app
June 29, 2020

Continue to be positively surprised by the team at Rise. They are always available for a quick support and the app is getting better and better. The new collaborations with IG and Google are amazing additions as well! Well done Rise

NUDE USA
United States
Over 1 year using the app
Rise.ai replied July 1, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

December 9, 2020

Rise is the true gift card solution that you are looking for. They are also constantly pushing out new features and updates to build on a great overall customer experience. Also their entire team from the CX team to the VP Marketing is always a pleasure to work with!

Naturopathica Holistic Health
United States
Over 1 year using the app
Edited December 21, 2017

Ari is prompt in solving the issues. He even called up to explain and fix promptly.

Topmunch
United States
Over 1 year using the app
November 20, 2020

Superbly designed, easy to use, and the fast support by the team is hard to beat! Looking forward to amplifying our GC sales.

YAK Grills™
United States
Over 1 year using the app
March 18, 2020

Great app for Gift-Cards and Store Credit! Customer service is also top-notch. A little pricy but functions exactly as expected!

Bullstrap
United States
Over 1 year using the app
Rise.ai replied March 19, 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

December 17, 2021

John was responsive, patient, and very helpful! He fixed my issue quickly! I appreciate the customer service provided and I love the app!

Grace & Gratitude Teas
United States
Over 1 year using the app
Rise.ai replied December 19, 2021

Hi there,

Thank you for sharing your positive experience with our app, and specifically with John.

Please let us know if there's anything else we can assist with :)