Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

May 9, 2017

Great Feature, exactly what was needed for my business.

Magazine Steals
United States
Over 1 year using the app
Edited July 22, 2020

Really useful app for getting professional looking gift cards up and running in no time. Super helpful support staff. Highly recommend.

LifeStraw Water Filters & Purifiers
United States
Over 1 year using the app
Rise.ai replied July 21, 2020

Thank you for your review. Our support team is always here to help ✨

Please let us know if we can help with anything else.

November 14, 2020

I have had a great experience setting up the app and feel like it is going to be a great fit for my e-commerce business. Support team was responsive and solution-focused.

JUST FRED.
United States
Over 1 year using the app
November 11, 2016

Great customer service & prompt to take care of any little issues you might come across. Customers LOVE it! We get positive feedback from them consistently.

Lovestitch
United States
Over 1 year using the app
August 9, 2022

Amazing experience working alongside the support team whenever it was needed.
We use Rise.ai to issue refunds and the experience was flawless. Highly recommend this app and appreciate all the support team behind it

OVERTIME
United States
Over 1 year using the app
Rise.ai replied August 12, 2022

Thank you for this great review. Our team is working hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

December 20, 2019

Super app and fantastic customer service from the lovely guys in support :-)

Redlane.ie
Ireland
Over 1 year using the app
Rise.ai replied December 30, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

October 20, 2021

Loved that we could create a more branded referrals program for our customers. Needed help with the setup and the team was super fast and helpful, thanks!

Nili Lotan
United States
Over 1 year using the app
Rise.ai replied October 20, 2021

Love that we could be the solution you were looking for!

December 23, 2021

The app works great and integrates with our web store easily. We recently had an issue and their customer support fixed it very quickly.

Magpiekids
United States
Over 1 year using the app
Rise.ai replied December 30, 2021

Hi there,
We are glad to hear that the team provided quick support! Thank you for the review and please let us know if there's anything else we can assist with.

December 4, 2018

We are so pleased with how easy and user friendly the interface is from the start. We needed support to integrate with our store and they were really responsive and friendly and solved the issues we had. You won't be disappointed in choosing Gift Wizard!

Christ For All Nations Store
United States
Over 1 year using the app
June 29, 2020

Continue to be positively surprised by the team at Rise. They are always available for a quick support and the app is getting better and better. The new collaborations with IG and Google are amazing additions as well! Well done Rise

NUDE USA
United States
Over 1 year using the app
Rise.ai replied July 1, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊