Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

August 9, 2022

Amazing experience working alongside the support team whenever it was needed.
We use Rise.ai to issue refunds and the experience was flawless. Highly recommend this app and appreciate all the support team behind it

OVERTIME
United States
Over 1 year using the app
Rise.ai replied August 12, 2022

Thank you for this great review. Our team is working hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

December 20, 2019

Super app and fantastic customer service from the lovely guys in support :-)

Redlane.ie
Ireland
Over 1 year using the app
Rise.ai replied December 30, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

October 20, 2021

Loved that we could create a more branded referrals program for our customers. Needed help with the setup and the team was super fast and helpful, thanks!

Nili Lotan
United States
Over 1 year using the app
Rise.ai replied October 20, 2021

Love that we could be the solution you were looking for!

December 23, 2021

The app works great and integrates with our web store easily. We recently had an issue and their customer support fixed it very quickly.

Magpiekids
United States
Over 1 year using the app
Rise.ai replied December 30, 2021

Hi there,
We are glad to hear that the team provided quick support! Thank you for the review and please let us know if there's anything else we can assist with.

December 4, 2018

We are so pleased with how easy and user friendly the interface is from the start. We needed support to integrate with our store and they were really responsive and friendly and solved the issues we had. You won't be disappointed in choosing Gift Wizard!

Christ For All Nations Store
United States
Over 1 year using the app
June 29, 2020

Continue to be positively surprised by the team at Rise. They are always available for a quick support and the app is getting better and better. The new collaborations with IG and Google are amazing additions as well! Well done Rise

NUDE USA
United States
Over 1 year using the app
Rise.ai replied July 1, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

December 9, 2020

Rise is the true gift card solution that you are looking for. They are also constantly pushing out new features and updates to build on a great overall customer experience. Also their entire team from the CX team to the VP Marketing is always a pleasure to work with!

Naturopathica Holistic Health
United States
Over 1 year using the app
Edited December 21, 2017

Ari is prompt in solving the issues. He even called up to explain and fix promptly.

Topmunch
United States
Over 1 year using the app
January 6, 2021

Very helpful customer support, intuitive product and a clever solution to offering store credit en masse. Definitely worth investigating.
Thanks Team Rise!

Ooni USA
United States
Over 1 year using the app
November 20, 2020

Superbly designed, easy to use, and the fast support by the team is hard to beat! Looking forward to amplifying our GC sales.

YAK Grills™
United States
Over 1 year using the app