Reviews (1,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

July 28, 2024

Easy to use, great customer service

The Reader's Catalog
United States
Over 5 years using the app
June 26, 2024

We have been using it for years and works perfectly for our business. It took us some efforts to customize it to use in Japan, but it is worthy.

The customer service is always great.

NELPANDA
Japan
Over 3 years using the app
July 28, 2024

Very impressive customer service and this app is the best I could find for gift cards and a rewards program.

Northwoods Tea & Herb
United States
5 months using the app
May 16, 2024

It's a straightforward way to give credits and rewards to customers, love how easily it integrates with Shopify

Ghia
United States
Almost 4 years using the app
July 19, 2024

Eddie replied very quickly, was extremely informative and made the process SO easy for me! Very happy with his support!

Velvet Noire Boutique
United States
4 days using the app
June 4, 2024

The Rise.ai support team are beyond helpful. Juna and Eddie went above and beyond helping me create a more robust, user friendly and secure gift card process. Customer service is top-notch. I appreciate their help and support very much!!

stoneroasting.com
United States
Over 1 year using the app
January 11, 2024

Eddie assisted me on the chat and was quick to provide the needed information and guidance to get the customer's concerns resolved in little time at all.

SNOW® Oral Care
United States
About 5 years using the app
Rise.ai replied February 20, 2024

Thank you for your review! We are glad that Eddie was able to help you out in a timely manner.

We're here if you need further assistance on anything else! :)

April 8, 2024

App is great for offering rewards to customers, its very user friendly. Had an issue after I had an external web designer amend my website, but the chat support team logged right into my site and added code to get me up and running again in 2 minutes!

SULLIOS
United Kingdom
3 months using the app
February 2, 2024

Good app, very user friendly with tons of tutorial videos. Great price and most of all great customer support.

Ethical Grace
Italy
About 2 years using the app
Rise.ai replied February 20, 2024

Thank you so much for taking the time to leave us this amazing review. If you need help with anything, please do not hesitate to reach out!

April 2, 2024

their customer service is extremely helpful and quick to respond!

Hope & Henry
United States
Over 5 years using the app