Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

March 28, 2018

great service, wonderful app.....

Bonefly
United States
Over 1 year using the app
Edited November 22, 2018

Ethan from the support team was a great help in resolving the initial set up issues - really prompt and responsive!

SOJAO
Singapore
Over 1 year using the app
December 3, 2018

I used this app on my site and I am very satisfied with it. It actually makes us look professional.

RUZT STORE
United States
Over 1 year using the app
September 28, 2018

Very straight forward set up and good customer service! Very happy with this gift card option for my site!

June + Blue
Netherlands
Over 1 year using the app
November 20, 2021

Very happy with the app, it works as it should. The 5 stars are for the support team which is absolutely amazing! They always respond quickly to my questions, sometimes even within 5 minutes. The only thing I would love to see in the future are some more customization options when it comes to CSS styling inside the widgets.

Chariklo.org
United States
Over 1 year using the app
Rise.ai replied November 21, 2021

Hi there,

Thank you for recognizing the hard work of our customer support team!

Also, thank you for your feedback - we are always looking for ways to improve based on customer requests. If you haven't already done so, please submit your feature request in this form: https://docs.google.com/forms/d/e/1FAIpQLSc1-c_L9lVhZ9_a14fZr749bnZy3fTc3K4hRoZiPCy7Ccc32Q/viewform

Have a great day!

January 18, 2021

Wonderful App , Providing Gift cards and Loyalty in a heart touching way . This App is Recommended for every Store . Nice Support as well

The Food Folks
India
Over 1 year using the app
December 20, 2022

Great service from the team :) Very quick response - within minutes and issue fixed. And the app is absolute amazing :) Thanks again :)

Zandershop
Denmark
Over 1 year using the app
Rise.ai replied December 21, 2022

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

Edited February 1, 2022

I love Rise! I recommended it to many people. I almost doubled my B2C revenue in 2021 and am hoping to continue increasing. Rise was definitely a part of that success. My only issue that I’ve been asking for is an integration with Stanped.io. I use Stamped for my reviews and currently am manually issuing rewards for reviews. It’s not ideal, as it adds another step to my process. I wish it were seamless.

CARAUCCI
United States
Over 1 year using the app
May 14, 2020

this app has helped me add gift cards to my website for over a year. it works great and like that I can now link my gift card link on instagram directly. thanks for adding that feature.

indigo & violet studio
United States
Over 1 year using the app
March 15, 2020

Great customer service, and great product. Definitely recommend it if you need this type of service for your Shopify website.

Abra Coffee
United States
Over 1 year using the app