Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

March 31, 2022

John's clear instruction on how to edit our gift cards was very helpful. Thank you so much for your assistance on this!

Lulu and Georgia
United States
Over 1 year using the app
Rise.ai replied April 6, 2022

Thank you for your awesome review! We're glad to know that you received a great customer service from John!

If anything else comes up, please do not hesitate to let us know.

January 18, 2021

Wonderful App , Providing Gift cards and Loyalty in a heart touching way . This App is Recommended for every Store . Nice Support as well

The Food Folks
India
Over 1 year using the app
December 20, 2022

Great service from the team :) Very quick response - within minutes and issue fixed. And the app is absolute amazing :) Thanks again :)

Zandershop
Denmark
Over 1 year using the app
Rise.ai replied December 21, 2022

Thank you for this awesome feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

Edited February 1, 2022

I love Rise! I recommended it to many people. I almost doubled my B2C revenue in 2021 and am hoping to continue increasing. Rise was definitely a part of that success. My only issue that I’ve been asking for is an integration with Stanped.io. I use Stamped for my reviews and currently am manually issuing rewards for reviews. It’s not ideal, as it adds another step to my process. I wish it were seamless.

CARAUCCI
United States
Over 1 year using the app
May 14, 2020

this app has helped me add gift cards to my website for over a year. it works great and like that I can now link my gift card link on instagram directly. thanks for adding that feature.

indigo & violet studio
United States
Over 1 year using the app
March 15, 2020

Great customer service, and great product. Definitely recommend it if you need this type of service for your Shopify website.

Abra Coffee
United States
Over 1 year using the app
October 11, 2020

I love this app! It took me just a little time to figure it out on my own. When I did contact the support team, they responded quickly and with an answer to my question. I have already recommended it to other people.

OM Gifts & Baskets
Canada
Over 1 year using the app
March 10, 2021

We had a long list of very specific requirements for finance, reporting and legal to make sure our loyalty (store credit) program launches flawlessly, and Rise.ai met our unique needs beautifully. Being able to use their credits as discount codes, rather than gift card codes is the flexibility we needed. Along the way as we ran into questions or issues their support team has been very helpful and responsive—thanks Pauline and John!

Kosas Cosmetics
United States
Over 1 year using the app
July 12, 2017

This app works great for those who have customers that want to send gifts. Above all else, the customer service that Ari delivers is top notch.

Premier Home Gifts
United States
Over 1 year using the app
January 16, 2020

Very nice and simple to use app, with a clean and professional look. Our customers seems to love their Store Credit rewards, and the new reminders feature is spot on. Thanks, team!

Jasmin's Zodiac Charms
Israel
Over 1 year using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.