Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

October 11, 2020

I love this app! It took me just a little time to figure it out on my own. When I did contact the support team, they responded quickly and with an answer to my question. I have already recommended it to other people.

OM Gifts & Baskets
Canada
Over 1 year using the app
March 10, 2021

We had a long list of very specific requirements for finance, reporting and legal to make sure our loyalty (store credit) program launches flawlessly, and Rise.ai met our unique needs beautifully. Being able to use their credits as discount codes, rather than gift card codes is the flexibility we needed. Along the way as we ran into questions or issues their support team has been very helpful and responsive—thanks Pauline and John!

Kosas Cosmetics
United States
Over 1 year using the app
July 12, 2017

This app works great for those who have customers that want to send gifts. Above all else, the customer service that Ari delivers is top notch.

Premier Home Gifts
United States
Over 1 year using the app
January 16, 2020

Very nice and simple to use app, with a clean and professional look. Our customers seems to love their Store Credit rewards, and the new reminders feature is spot on. Thanks, team!

Jasmin's Zodiac Charms
Israel
Over 1 year using the app
Rise.ai replied January 16, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

March 7, 2017

Amazing people and wonderful app. Have made us many many sales!! Highly reccomended

The Moon Cult
United States
Over 1 year using the app
July 12, 2017

Increased our sales the first few days! We got our first gifting orders only hours after installing this app. What a great team for any kind of help! A+ app

Consciousstep
United States
Over 1 year using the app
March 8, 2022

Great app. Loads of features and easy user interface. Really good support any time of the day. I would highly recommend it.

Tillys Floral Wreaths
United Kingdom
Over 1 year using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

Cheers!

December 9, 2020

Has been great so far and amazing customer support!! Very excited to see how our sales increase with the ability to offer gift cards.

RingHero
United States
Over 1 year using the app
Edited March 28, 2023

Very professional and quick in solving any errors, I recommend reaching out to them as their CEO is very direct and to the point before putting up a complaint. Thanks for the help.

NutriGain™
United States
Over 1 year using the app
Rise.ai replied March 29, 2023

Thanks for your feedback! It gives us much pleasure to know that we were able to provide you with the assistance you need. Our support team is always available to assist you if you need help! Cheers :)

April 29, 2017

Great App if you are looking to provide a gifting option to your customer. Awesome customer support.

Upbeatz
India
Over 1 year using the app