Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

March 28, 2017

We have had the greatest support from the Gift Wizard crew, particularly Ari, who has been there every step of the way answering any questions and queries. We look forward to promoting this facility to our customers.

Sunhats
South Africa
Over 1 year using the app
January 18, 2024

They are very professionals to resolve any issue, they team is amazing and the app runs smoothly. Thanks for your help.

BuyBox Club
United States
Over 1 year using the app
November 16, 2020

Ari Yahalom and the team did an amazing job helping us to integrate the gift cards in our store. We are not a typical usecase and they were able to assist us with every step of installing and setting up the app. A perfect app if you need to have giftcards for ReCharge as they integrate seemlessly.

Pour & Sip
United Kingdom
Over 1 year using the app
November 21, 2019

We are really happy with this application, the support is fast and efficient! We recommend! A beautiful application to develop sales

Instants Plaisirs • Bijoux
France
Over 1 year using the app
Rise.ai replied November 28, 2019

hank you for the review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

May 30, 2020

We have partnered with Rise.ai for their comprehensive rewards program. So far we have issued store credit to several hundred customers we had not seen in a long while in a Re-engagement campaign. We will also be sending out Store Credit to our VIPs who have earned benefits. Seems to handle our needs quite smoothly.

OutlanderOnline
United States
Over 1 year using the app
Rise.ai replied June 4, 2020

Thank you so much for this great review.

We all really appreciate it 🙌

Edited October 31, 2019

We are using this app to allow customers to purchase gifts and send their friends and families eCards. Their app is very robust and their customer service is top notch - they're happy to have calls to scope out your requirements and help you do what you need to do. Roy in particular is great to work with!

Orbis UK
United Kingdom
Over 1 year using the app
Rise.ai replied November 3, 2019

Thank you for the review and for recommending our app :)
Good luck with your Gift Cards and Rewards Program ✊

May 19, 2019

I trialed the app but needed some help customising the card. Roy was amazing, helped me within five minutes and on a Sunday too, ten out of ten for customer support, thanks Roy, regards Gareth

Demmerys
United Kingdom
Over 1 year using the app
Rise.ai replied May 21, 2019

Thank you so much for your kind review :)
Our merchants' success is our success.

September 7, 2020

We haven´t used Rise for that long yet, but the setup is easy and the customer support is fast and very helpful! We are super happy with Rise so far, and our customers seem to love the solution as well.

Koala barneklær AS
Norway
Over 1 year using the app
March 10, 2022

Building loyalty program never been easier! The best part is the customer service team that is always be there to make sure all issues are resolved quickly.

Isabelle Moon
Singapore
Over 1 year using the app
Rise.ai replied March 29, 2022

Thank you for this amazing feedback! We are delighted to know that you are finding it easy to setup your Loyalty Program.

August 22, 2023

Excellent app with amazing, fast and helpful customer service - they have replied to our queries promptly and found solutions for our demands. Really happy with this app and would highly recommend it - it's a very easy way to sell and redeem gift cards. The service team are magnificent - gold stars all round!

The Whisky Room Scotland | Specialist Scottish Spirits & Cigar Shop
United Kingdom
Over 1 year using the app
Rise.ai replied September 6, 2023

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team. Should you require further assistance in the future, we're here to help!