Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

October 25, 2017

Great App! Great support! Great service! Really happy using it on my store and customers love being able to send gifts directly to friends!

Ikippah Store
United States
About 1 year using the app
Edited July 16, 2021

I have used this app for a month now, so far so good, its easy to set up.
The service is excellent. They respond quickly and solve every issue I had.

Lollygag.co
United States
About 1 year using the app
February 10, 2021

האפליקצייה מציעה שירותים חשובים בעולם השיווק בדרכים מאד מתקדמות ומתוחכמות, ובמקביל המערכת שלהם מאד אינטואיטיבית כך שכל בעל חנות יכול להתקין אותה ולהתאים את העיצוב לחנות שופיפיי שלו. בנוסף, לכל בעלי החנויות/עובדים שפחות מנוסים בעולם התכנות, יש להם את הצוות הכי יעיל ומהיר שפגשתי עד כה מאז השקת החנות שלנו - קשובים להערות, משתדלים ליישם בקשות והכל בחיוך רחב שזה בכללי כיף אז כל הכבוד לכם ותודה מיוחדת לדנה וג'ון :)

DUBIDA
France
About 1 year using the app
Edited August 18, 2020

I highly recommend this app and customer service. I just started using the app. The app is very versatile and allows me to offer great incentives to my customers even at the starter level. The customer service is absolute wonderful. Very knowledgeable, professional, and always available. No problem seems to be to small. Hila especially has been a pleasure dealing with. She gives one the feeling of a partnership with this app and it is greatly appreciated. Thank you and your team for everything you do.

Oma Gisi's German Bakery
United States
About 1 year using the app
Rise.ai replied August 27, 2020

Thank you for this great review - we really appreciate it!

Our mission here in Rise is to help a merchants and brands to maximize their growth potential - It's always nice when hard work is recognized 🙏

Good luck with your program.

December 30, 2020

We are extremely happy with this app and the stellar service we received so far from Rise team. Initially we ran into some configuration issues when we first created our gift card program but Sam from Rise support team went above and beyond to help us. I think we'll stay as a client for a long time, thanks so much again guys!

Transformation Protein
United States
About 1 year using the app
April 11, 2023

I couldn't be happier with the service I received! Eddie & Pauline from the Rise.ai team was incredibly knowledgeable and helpful throughout the entire process, from initial setup to ongoing support.

Thanks!

Forever Lucid
United States
About 1 year using the app
Rise.ai replied April 11, 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

Edited August 11, 2020

I signed up for small business account and upgrade after 30 days to premium. Rise team was kind enough to credit me back my annual payment on the initial small business plan. Thank you and look forward to seeing what Premium can do for my business!

Oradina
United States
About 1 year using the app
Rise.ai replied July 21, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌

November 15, 2020

We have been using this app for a week. Our customers are loving it and I think that it will bring increased business and referrals. Support has been fantastic. Very prompt and responsive as we had set up questions.

Fresh City Kitchen
United States
About 1 year using the app
Edited November 26, 2020

Really well done app, easy to use and effective. Nadav was very nice and helped me solve a problem very quickly. I recommend without doubt.
Excellent quality price

Caminaròli Ethical Fashion
Italy
About 1 year using the app
Rise.ai replied November 27, 2020

Thank you very much for this 5-stars review 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

October 30, 2017

Ari was fantastic. He gave me immediate support and configured some code to make the App work smoothly against other Apps. Highly Recommended and an extremely useful App especially with the lead up to Christmas. Thanks Ari.

The Terry Australia
Australia
About 1 year using the app