Reviews (1,095)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

February 15, 2018

Gift Wizard has been a great partner for us in gifting through our site because our products require sizing selected by the recipient. They worked with us to translate the app and all emails to work fluidly with our customers and drive a differentiated experience on our site! Great and fast customer service! Definitely recommend!!

Pantys Brasil
Brazil
About 1 year using the app
March 27, 2017

good customer service. prompt reply! In case, its hard find the more information on customer's gift note and address... Has to contact service and provided it.

Mabel Child
United Kingdom
About 1 year using the app
February 22, 2021

Great solution for refunding with gift cards/store credit and bulk importing (!) gift cards which is not possible natively or any other app I could find.

Filling Pieces
Netherlands
About 1 year using the app
February 6, 2020

Best gift card app out there. Elevates the customer experience for gift cards and adds the ability to send gift cards via email. We love that you can build automated workflows and promos around gift cards. Have not explored the Loyalty side, but are starting to expand the integration. Great team and support at Rise. We've been with them for over a year now and have added them to multiple Shopify stores.

Boody USA
United States
About 1 year using the app
Rise.ai replied February 10, 2020

Thank you so much for this great review. We're so happy you love Rise 🙏

Enjoy your Gift Card and Rewards Program 😊

May 5, 2020

Good upgrade from shopify's basic offering at a seasonable price. Responsive developers if you have questions.

Harlow
Australia
About 1 year using the app
July 1, 2020

Great stuff. We came for the gift card solution but found all the functionality we were looking for. I did have a slight issue with implementation on our site, but received great support to resolve the issues.

They also offer good solutions to support businesses during COVID and to increase loyalty.

Thank you!

Poppy Sweets
United States
About 1 year using the app
Rise.ai replied July 4, 2020

Thank you so much for this great review 🙌

February 22, 2022

Rise have a chat with a good support on real time.................................................................... :)

forceofnaturemeats
United States
About 1 year using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

May 15, 2017

Fantastic. If your business is selling gifts online, look no further.

Kandl Candles
United Kingdom
About 1 year using the app
December 23, 2020

I had a issue implementing the code, but I received good support with Gift Card options. Would recommend this app to drive revenue.

Historic Pictoric
United States
About 1 year using the app
February 15, 2023

Support team is very responsive. Integrates easily into Shopify store, best part is the ability to allow users to schedule gift card deliveries (great for use during the holiday season)

Crossrope
United States
About 1 year using the app
Rise.ai replied March 15, 2023

Hi Crossrope,

Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and our Customer Support team.
Hit us up should you need further help with anything. :)