Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing loyalty programs and boosting sales through efficient gift card and store credit management, especially suitable for high-volume businesses. Its professional and intuitive design facilitates easy Shopify integration and customization. The bulk upload feature is particularly appreciated. Quick and effective customer support, often resolving issues within 24 hours, further enhances the user experience, making it a key tool for improving customer retention and automating business processes.

Edited November 26, 2020

Really well done app, easy to use and effective. Nadav was very nice and helped me solve a problem very quickly. I recommend without doubt.
Excellent quality price

Caminaròli Ethical Fashion
Italy
About 1 year using the app
Rise.ai replied November 27, 2020

Thank you very much for this 5-stars review 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

October 30, 2017

Ari was fantastic. He gave me immediate support and configured some code to make the App work smoothly against other Apps. Highly Recommended and an extremely useful App especially with the lead up to Christmas. Thanks Ari.

The Terry Australia
Australia
About 1 year using the app
February 15, 2018

Gift Wizard has been a great partner for us in gifting through our site because our products require sizing selected by the recipient. They worked with us to translate the app and all emails to work fluidly with our customers and drive a differentiated experience on our site! Great and fast customer service! Definitely recommend!!

Pantys Brasil
Brazil
About 1 year using the app
March 27, 2017

good customer service. prompt reply! In case, its hard find the more information on customer's gift note and address... Has to contact service and provided it.

Mabel Child
United Kingdom
About 1 year using the app
February 22, 2021

Great solution for refunding with gift cards/store credit and bulk importing (!) gift cards which is not possible natively or any other app I could find.

Filling Pieces
Netherlands
About 1 year using the app
February 6, 2020

Best gift card app out there. Elevates the customer experience for gift cards and adds the ability to send gift cards via email. We love that you can build automated workflows and promos around gift cards. Have not explored the Loyalty side, but are starting to expand the integration. Great team and support at Rise. We've been with them for over a year now and have added them to multiple Shopify stores.

Boody USA
United States
About 1 year using the app
Rise.ai replied February 10, 2020

Thank you so much for this great review. We're so happy you love Rise 🙏

Enjoy your Gift Card and Rewards Program 😊

May 5, 2020

Good upgrade from shopify's basic offering at a seasonable price. Responsive developers if you have questions.

Harlow
Australia
About 1 year using the app
July 1, 2020

Great stuff. We came for the gift card solution but found all the functionality we were looking for. I did have a slight issue with implementation on our site, but received great support to resolve the issues.

They also offer good solutions to support businesses during COVID and to increase loyalty.

Thank you!

Poppy Sweets
United States
About 1 year using the app
Rise.ai replied July 4, 2020

Thank you so much for this great review 🙌

February 22, 2022

Rise have a chat with a good support on real time.................................................................... :)

forceofnaturemeats
United States
About 1 year using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

May 15, 2017

Fantastic. If your business is selling gifts online, look no further.

Kandl Candles
United Kingdom
About 1 year using the app