Reviews (1,104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
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I had a issue implementing the code, but I received good support with Gift Card options. Would recommend this app to drive revenue.
Support team is very responsive. Integrates easily into Shopify store, best part is the ability to allow users to schedule gift card deliveries (great for use during the holiday season)
Hi Crossrope,
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and our Customer Support team.
Hit us up should you need further help with anything. :)
They are always adding new features, it is really nice to see! Ari is also very responsive. Thank you so much!
I like the way this app streamlines both gift cards and store credit. Very nice interface and great customization. The only reason not a 5 star is it took a while troubleshooting an issue with a workflow set up after I explained it several times. It does punch cards but not per item, only per order which doesn't suit my needs. However Sam & Mark from CS fixed a billing issue (which was my fault) very quickly and on the weekend! So 5+ stars on that :) Update: So my needed feature has been added to the 90 day product road map sweet! I'm updating my review to 5 stars based on this. Will keep you posted if it rolls out as stated.
Great app! Fantastic customer service! Thanks, Ari!
I love all the ways I can add gift cards to my marketing funnel. In addition, the support I get is from seasoned professionals that understand e-commerce marketing on Shopify. Our customers expect a flexible gift card option and luckily Gift Wizard lets us do exactly that.
It's Jeff from the team. It's an honor to work with a brand such as yours, especially one that has added value.
Glad to hear our product helps to crack the marketing funnel - keep up the good work with the Gift Cards and the Rewards.
Le service support est très réactif et les options de Rise.ai sont très flexibles ce qui offrent un large choix de customisation.
Thank you for your review!
We're delighted to know you could utilize the variety of the app's functionalities and were able to customize it according to your needs.
Great personal customer service; An app that will truly help you promote more sales and increase engagment.
Rise has made us a better, more reputable business since we introduced it to our customers. Service and troubleshooting from the team has been amazing too.
Thank you for the review! We are so pleased to hear that we have helped make your business better :)
Fairly new to this app but the staff are fabulous. This app does a ton and it takes some time to figure it all out. Appreciate that the staff (specially John) have been very supportive on getting us setup.
Thank you for the fabulous review! We are delighted to know that you were able to get the required assistance.
Hit us up if you need help with anything else. :)