Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

November 18, 2019

This app is easy to use & to setup ! Very useful app !
You've got an awesome support behind that can help you if you have issues !
They made my day, and they'll continue to make my days !

Beauté de Lune - Accessoires & Textiles
France
About 1 year using the app
Rise.ai replied November 20, 2019

Thank you so much for this great review!

Enjoy your Gift Cards and Rewards Program 🙏

April 1, 2020

Such an amazing app! It's already made me thousands in extra revenue. It's very versatile and easy to use. This is by far the best sales incentive app on Shopify (and I've tried a lot!). Very responsive and helpful help-desk. Highly recommend!!!

Noise Zealand
New Zealand
About 1 year using the app
Rise.ai replied April 2, 2020

Thank you so much for this GREAT review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

Edited May 12, 2020

Highly recommend! This has made it so easy to offer store credit for our customers. Easy to use, easy to update, and easy to understand. AMAZING Customer Service Team, they really listen to their merchants.

Nature's Select Pet Food
United States
About 1 year using the app
December 19, 2019

Does exactly what we need it to. Such an upgraded customer experience to the stock Shopify gift card.

Boody
United Kingdom
About 1 year using the app
Rise.ai replied December 30, 2019

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

December 18, 2019

So far, so good! Reached out for support and they responded almost immediately. Answered my questions and made sure that I was up and running. Thank you!

The Stationery Life!
United States
About 1 year using the app
Rise.ai replied December 19, 2019

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

May 11, 2016

This App is great, the tech support is amazing and I would recommend it to anyone with a retail store. Really a pleasant experience!

Southernstarprimitives Com
United States
About 1 year using the app
January 28, 2015

Integrates well in to my site and customers seem to be using it. Gift wizard had an actual person on the other end of the email who responded quickly and was very helpful. So far so good :)

FitBoutique
United Kingdom
About 1 year using the app
December 5, 2018

This app is very fun and easy to use and our customers love it! The setup is simple and intuitive. Their support team has been very responsive and efficient as well.

SHOO-FOO, the softness of bamboo
Canada
About 1 year using the app
Edited November 29, 2021

A very reactive support team, great app to make creative and personalize gift cards, awesome options, easy to set up your own rewards program, intuitive and user-friendly. The Rise team is devoted and they are there for you! Highly recommended!

Brontibay
France
About 1 year using the app
Rise.ai replied December 8, 2020

Thank you for this wonderful review. Our team is always here to help ✨

Please let us know if we can help with anything else.

September 5, 2022

Super friendly and helpful team! They answer very fast and do everything to help you out. Thank you so much Eddie & Itay!

New Jade Jewellery
Belgium
About 1 year using the app
Rise.ai replied September 8, 2022

Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!