Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

September 28, 2021

Great App and great Support! There are many possibilities to make make customers happy eg with gift cards!

Pomppa Shop
Germany
About 1 year using the app
December 15, 2021

Really great addition to my website. 100% recommend. Easy to use. Amazing customer service as well. They will help you will absolutely everything.

Bohemian Wicks
United States
About 1 year using the app
Rise.ai replied December 19, 2021

Thank you for the wonderful review and recommending us!

If there's anything else we can assist with, please let us know :)

Edited January 16, 2019

Great support, especially through issues we had and easy to use app. The customer self service option (for customers to check balances without having to reach out) is a big help.

Givafifth
United States
About 1 year using the app
Edited November 18, 2019

Great app and even better support team! Roy was able to help our storefront with flows and automation needed to have a successful campaign.

Vessi Footwear
United States
About 1 year using the app
Rise.ai replied November 20, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

October 21, 2021

I've only had Rise on our site for a few weeks but it's already proving to be the right solution for us. We love that customers can schedule their gift cards and send it directly to the recipient, something we were not able to do with the limitations of Shopify Plus gift cards. We also just integrated with Okendo for loyalty rewards for reviews and I have high hopes that this is going to work well because we were not able to remind customers when their rewards are going to expire. The customer service team has been so helpful. They are really responsive and helpful which is the most important thing for us. Especially Pauline and Eddie. Thank you for your continued support as we fully integrate with Rise.

Kerrits Performance Equestrian Apparel
United States
About 1 year using the app
Rise.ai replied October 24, 2021

We are very pleased that we are the right solution for you!

Edited December 29, 2019

This app is super easy to set up and use, but more importantly, they have great customer support - because I'm not so handy with technical stuff. I'm not good at frustration either, and they make it really easy and are really NICE. Thanks to the GREAT Customer Support Team!

Indie Beauty Market
United States
About 1 year using the app
Rise.ai replied April 17, 2019

Thank you so much for this positive 5-star review!

December 25, 2017

Great app that offers a feature we think our customers will love and respond to. App integrated well with the theme and Ari was extremely responsive when we needed some guidance, even meeting a couple of custom needs quickly. Received the first gift order the same day we activated the app. Very happy with both the app and the excellent customer service!

Gungoddess Com
United States
About 1 year using the app
December 11, 2017

Gift Wizard has been an easy addition to our business, and a very useful one (especially for the holiday season). The support we have received is prompt and helpful. We look forward to continuing to work with Gift Wizard.

Splash Wines
United States
About 1 year using the app
January 12, 2021

Love the gift card customization feature - to create a more memorable experience especially during these virtual sharing times.

DARITY
United States
About 1 year using the app
July 22, 2020

I am very happy with this app. It is simple to set up - even for me who is not very technical. The support has been great. I have emailed and had face time call - very personal and practical in helping me.

Genesis Pure Botanicals
United States
About 1 year using the app
Rise.ai replied July 23, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊