Reviews (1,077)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy management of gift cards and loyalty cards, even on the basic plan. They commend the excellent customer service, quick responses, and helpful guidance. The app integrates well with Shopify and other platforms, and is recognized for its potential to boost sales. Merchants also value the straightforward rewards program and the ability to issue store credit. The app can handle large volumes, schedule gift card deliveries, and manage orders from different platforms in one place.

December 28, 2014

Great app with wonderful customer service!

Designed by Nature
United Kingdom
11 months using the app
November 15, 2023

Great customer service by Eddie!

Lanterne Candle Lab
United States
Almost 2 years using the app
December 14, 2023

App useful. Support is great!

Boost Surfing
United States
About 2 months using the app
March 2, 2015

This app is a great way to remind customers that your product will make a great gift ;) And also make it easy for them to gift your product!

SafeSleeve
United States
9 months using the app
October 13, 2023

Really works well for us. Their customer service is amazing.

Recchiuti Confections
United States
Over 4 years using the app
Rise.ai replied October 16, 2023

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!

November 13, 2023

The best Loyalty Programm App. Cashback for customers is better than points.
There are very much options to build a good programm.

The support is fast and very professional. Pauline helped me with some custom changes. I would recommend it to every Brand

IDE BOTTEGA
Germany
12 months using the app
Rise.ai replied November 15, 2023

Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!

December 17, 2014

Very service oriented team working to develop this outstanding app. Easy to integrate and very intuitive for our customers to use. Within days of downloading the app, our customers began to use it. Highly recommend adding it to your Shopify store.

The Pound Cake Company
United States
4 months using the app
October 26, 2023

The app is fine and has been easy for our customers to use. But the support team is awesome, especially Juna. Quick to reply and provided easy to follow directions to solve our issue.

Fischer & Wieser
United States
Almost 2 years using the app
Rise.ai replied November 15, 2023

Thank you for your feedback! We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything. :)

Cheers!

February 10, 2015

The app is real cool, easy to use plus the support is fast, Gift Wizard is a must add on for all sites.

DeZartZ
New Zealand
3 months using the app
April 25, 2017

Gifting has become an integral part of our donation website. I've been very pleased and impressed with the responsiveness from the GiftWizard team. They are quick to follow up and have helped better integrate their plugin with our customer experience.

Retree
United States
Over 7 years using the app