Reviews (1,105)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
Refine
-
By rating
The best retention app on Shopify!
Roy and the team were super helpful, and I think this app is a must-have for everyone!!!
Update on 6/26/2020: Rise.ai's customer service does not cease to shine! Very responsive and attentive to their customer needs. This 1-person small business owner, appreciates that 1000%!
~ owner, LaliSimone (www.lalisimone.com)
My experience with Rise.ai has been very positive. The workflows are awesome as well as the email templates. They are a quick and easy way to activate and manage a successful loyalty strategy for my shop. Plus the customer service is excellent.
Thank you for this review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program
Support has been amazing and we are excited about the rapid feature development underway! We've searched for the right Store Credit app, and I believe we've found it.
Thank you so much for your awesome review 🙏
We will soon be releasing the "Returns and Exchanges" trigger to fully automate the Return WorkFlow.
We use this app daily and the team at Rise has been exceptionally helpful with getting our program up and running and helping us grow our customer-base and our business as a whole! 5 stars!
Thank you very much for this 5-stars review 🙏
Enjoy your Gift Card and Loyalty Program, we're always here to help.
Shopify's native gift card system isn't very good and this definitely bridges the gap.
If you are looking to create an acquisition or retention campaign based around gift cards, you really do need to incorporate this app.
Thank you so much for this great review. We're so happy you love it 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
Great customer service. All the Rise.ai agents are helpful, quick, and very knowledgeable. Well designed app with essential features to give your clients an experience they would want to repeat.
Thank you for your feedback! We are delighted to know that you're having a great experience with both the Rise.ai app and our Customer Support team.
We've had the app installed for a few days and already had 2 'gift' sales. We've tried other app previously and they've never generated any sales at all! Gift Wizard is so easy to use for the customer and I would highly recommend anyone use this app if you're in the market for a great gift app.
Helpful & easy to navigate the assistance. Responsive to issue.Used simple language .Thanks Pauline
Really happy with how easy this has been to install and for customers to use. Definitely helped increase sales since people wanted the option of gifting my digital product without having to buy and forward it.
Just started to know and use this app. It seems to be very professional, a lot of opportunities are included for boosting your marketing. And last but not least the client service is TOP! Very fast and helpful. Thanks again, John!