Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

January 4, 2019

Really happy with how easy this has been to install and for customers to use. Definitely helped increase sales since people wanted the option of gifting my digital product without having to buy and forward it.

Baby Rabies
United States
About 1 year using the app
Edited December 14, 2020

Just started to know and use this app. It seems to be very professional, a lot of opportunities are included for boosting your marketing. And last but not least the client service is TOP! Very fast and helpful. Thanks again, John!

FEINKAMMER von daniela und julius
Germany
About 1 year using the app
Edited July 13, 2016

Gift Wizard is one of the most useful apps for our store. We have started using it only a few months ago and have already sent 90 gifts in total. We had an enquiry and they responded within a few minutes and dealt with it straight away. Customer service = outstanding. www.premierestateswine.co.uk

Premier Estates Wines
United Kingdom
12 months using the app
October 17, 2021

amazing support, app is good once you have it configured the way you want it to. really appreciate the support

FRANKiE4
Australia
12 months using the app
Rise.ai replied October 20, 2021

Appreciate the review! Here to support whenever you need.

November 13, 2023

The best Loyalty Programm App. Cashback for customers is better than points.
There are very much options to build a good programm.

The support is fast and very professional. Pauline helped me with some custom changes. I would recommend it to every Brand

IDE BOTTEGA
Germany
12 months using the app
Rise.ai replied November 15, 2023

Yay! We are so glad you are satisfied with the service we've provided. Please do not hesitate to reach out should you need help with anything!

November 28, 2018

I used this app to accelerate our gift card presence because Shopify's was limiting for what we needed. So far I have loved the product and the service that came along with it. Specifically, Yair has been excellent. He has communicated with me 24/7 to answer all my questions, even over Thanksgiving! It was so helpful having someone so responsive and understanding.

Chatham Candy Manor
United States
12 months using the app
November 17, 2021

We use a lot of gift cards which works great with Rise.ai but the work flow feature is a game changer for us. And support is very responsive and helpful.

Fly Fish Food
United States
12 months using the app
Rise.ai replied November 21, 2021

We are so pleased to hear that our loyalty flows are a game changer for you (as well as the gift cards)! Thank you very much for the review. Please reach out if there's anything else we can help with.

February 22, 2018

I have literally just downloaded it and am still setting it up for the free 7 day trial but I wanted to check that it would issue gift cards in £ instead of $ (as I couldn't see an option to change the currency), so I sent a message to Ari and he responded within seconds! He confirmed that yes, it would automatically send in the currency set up in my Shopify site. So it's good to know help is so readily available for people like me who don't really know what they're doing!

Earth Zest Organics
United Kingdom
12 months using the app
August 14, 2020

Have been using Rise since we began with Shopify on my other store and now using it on my new store for store credit.

Recommend to everyone who need an easy way to build a real gift card program for loyalty and referrals.

Kidshop Kingdom
United States
12 months using the app
Rise.ai replied August 27, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

Edited February 28, 2020

Rise: Gift Cards & Loyalty has been a great help along with great support for our business which creates company stores for B2B. Thanks for the help and guidance on our project.

SVMGear
United States
12 months using the app