Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.
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Superb app, manages our loyalty perfectly. Ari in the support team has been so responsive and helpful to help us with a couple of bespoke requests we had.
Excellent customer service! Responsive and helpful. The app provides the opportunity to customize your gift cards. 5/5
Hi there,
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
We use Rise to provide our Brand Ambassadors with store credit! We have really enjoyed our experience using Rise and communicating with the extremely helpful and kind customer service reps. They have made our lives so much easier!
Easy to use, good support! When I had a problem they were quick to answer my questions and assist me in a timely manner.
Hi there! We are glad that you find it easy to use our app. If you need further assistance with anything, please do not hesitate to reach out. Cheers!
Wonderful feedback thus far. Takes the stress off gifted orders. No additional "notes" to include in packaging and recipient already knows the correct size is coming. (app is in early stages)
Developers are very responsive and address any concern promptly.
Definitely worth adding to your store; Have seen an increase in 'gifted' sales!
Great app with wonderful customer service!
The app is easy to use, easy to configure, and works exactly as it should. The support team is fabulous, super helpful and quick to respond. Highly recommend.
Thank you for this wonderful review. Our team is always here to help ✨
Please let us know if we can help with anything else.
Love this app!
I am a developer and use it in a number of my stores
A must have for any store interested in expanding clientele and adding a gifting option.
The integration is very simple.
They recently released version 2.0 so we needed to make some adjustments but the customer service team was great and took care of personalization quickly and efficiently.
Have also received positive feedback from customers who particularly appreciate the option of only including an email address/phone number of the receiver.
Their Customer Service is very fast and helpful! The option to send the gift card as a gift is super helpful and has made our customer service questions around gift cards decrease significantly. What could be better - having the ability to see the message on the checkout page and order confirmation email so people can be sure their message went through. Sometimes people have trouble sending/receiving gift cards, so having the option to send confirmation emails to the person who sent the gift card would be helpful.
Thank you for your kind review!
Note the unlike what you've mentioned, customers can see the gift card greeting details on the checkout page, and the buyer does receive a confirmation email once a gift card is purchased and sent.
I've sent you an email and will be happy to assist with any questions or doubts you may have!
Thanks,
Itay
Head of CS
Super fast and helpful support! Giftwizard is a great option for sending gift cards directly to a friend's email.