Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

January 29, 2020

This is a great service. Right now, we use the Rise App during sale periods to execute on "Spend $x, get a $y store credit" promotions to increase AOV and encourage repurchase. It works very well and can be customized to match your branding. The team has been incredibly responsive and has helped us set up, execute and answered questions. They are adding new features constantly and continue to pack more value into the product. It's on the expensive side but it's easy to use and if used correctly, the ROI is positive. Recommend!

Four Sigmatic
United States
11 months using the app
Rise.ai replied February 6, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program

December 12, 2023

Great product. The user interface and admin are easy to use and designed very well aesthetically. Amazing customer service. The team seems to be always available to help with any issues that may arrive.

COUP
United States
10 months using the app
Rise.ai replied February 20, 2024

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

October 14, 2020

Every time I talk to their customer service team they are always so helpful and kind! Love the positive attitude and willingness to help. Very quick response time as well

Think Dirty Clean Beautique
Canada
11 months using the app
Edited September 16, 2020

Customers are loving the new feature and that we are giving back for their purchases. The customer service is responds super quick. Special thanks to Mark for going above and beyond. Also for not responding like a robot. Professional while also not treating me like I wasn't a number. Thanks again.

Sign Swag USA
United States
11 months using the app
Rise.ai replied September 28, 2020

Thank you for your review. Our support team is always here to help and we definitely try to treat all of our merchants as friends, colleagues and people ✨

Please let us know if we can help with anything else.

Edited November 25, 2018

Shopify's native gift card app doesn't allow for scheduling and requires that that the gifter forward their receipt email to the giftee. Not the best gifting experience. Gift Wizard makes it possible for you to have those features AND stay in the lower Shopify plan until you grow. It was definitely a win for us.

Customer service is 5⭐️super friendly and fast. Thank you!

Red Carpet Rocks
United States
11 months using the app
March 24, 2019

⭐⭐⭐⭐⭐AMAZING app!

We've been looking for something like this for ages! I wish we'd find out about it 2 years ago really, this app is hands-down the best gift card app out there.

They just made the whole gift card thing so easy to use and intuitive. It looks just like Shopify dashboard and they keep releasing new features all the time.

The support team answered all of our questions almost instantly and our customers LOVE gift cards haha. Pricing is a joke for the added value we get out of it. I really have nothing bad to say about this app.

Keep up the great work - highly recommended!

stilyo
United States
10 months using the app
Rise.ai replied April 4, 2019

Thank you so much for your awesome review, and thanks for recommending our app :) 🙏
Don't forget to try our WorkFlow - the first automated Rewards and Store Credit program.

December 16, 2021

Very good app, does what we need and helps automize the entire gifting process. The support is also quick to respond and very helpful.

The Sip Society
United States
10 months using the app
Rise.ai replied December 19, 2021

Hi there,

We appreciate you taking the time to review our app :)

We are glad that we could help you with automating the gift card process and that you've had a positive experience with our support team.

May 6, 2020

The Rise team have been incredibly helpful during a difficult period in time. See what one of our company directors wrote here: https://andrewcollier.com/2020/04/24/getting-good-at-giving-back-money/

Family Tickets
United Kingdom
10 months using the app
Rise.ai replied May 26, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

November 21, 2019

At first impression the Rise Gift Card Loyalty Program is just what our non-profit organization was looking for. I will review further after I experience all the features but it appears to be a great program. What was even more exciting was the support i received when i had a few questions. Nadav provided what i would consider the highest level of support I've experienced from any application with opportunities to screen share and walk through my questions together. Five star all the way. Mike P.

Hearts of Hope
United States
10 months using the app
Rise.ai replied November 28, 2019

Thank you for this awesome review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

May 16, 2016

The app is fantastic, exactly what i needed for our store and the support from Shalev was above and beyond.

Earth Toys
Australia
10 months using the app