Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

Edited November 25, 2018

Shopify's native gift card app doesn't allow for scheduling and requires that that the gifter forward their receipt email to the giftee. Not the best gifting experience. Gift Wizard makes it possible for you to have those features AND stay in the lower Shopify plan until you grow. It was definitely a win for us.

Customer service is 5⭐️super friendly and fast. Thank you!

Red Carpet Rocks
United States
11 months using the app
March 24, 2019

⭐⭐⭐⭐⭐AMAZING app!

We've been looking for something like this for ages! I wish we'd find out about it 2 years ago really, this app is hands-down the best gift card app out there.

They just made the whole gift card thing so easy to use and intuitive. It looks just like Shopify dashboard and they keep releasing new features all the time.

The support team answered all of our questions almost instantly and our customers LOVE gift cards haha. Pricing is a joke for the added value we get out of it. I really have nothing bad to say about this app.

Keep up the great work - highly recommended!

stilyo
United States
10 months using the app
Rise.ai replied April 4, 2019

Thank you so much for your awesome review, and thanks for recommending our app :) 🙏
Don't forget to try our WorkFlow - the first automated Rewards and Store Credit program.

December 12, 2023

Great product. The user interface and admin are easy to use and designed very well aesthetically. Amazing customer service. The team seems to be always available to help with any issues that may arrive.

COUP
United States
10 months using the app
Rise.ai replied February 20, 2024

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated! :)

December 16, 2021

Very good app, does what we need and helps automize the entire gifting process. The support is also quick to respond and very helpful.

The Sip Society
United States
10 months using the app
Rise.ai replied December 19, 2021

Hi there,

We appreciate you taking the time to review our app :)

We are glad that we could help you with automating the gift card process and that you've had a positive experience with our support team.

May 6, 2020

The Rise team have been incredibly helpful during a difficult period in time. See what one of our company directors wrote here: https://andrewcollier.com/2020/04/24/getting-good-at-giving-back-money/

Family Tickets
United Kingdom
10 months using the app
Rise.ai replied May 26, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

November 21, 2019

At first impression the Rise Gift Card Loyalty Program is just what our non-profit organization was looking for. I will review further after I experience all the features but it appears to be a great program. What was even more exciting was the support i received when i had a few questions. Nadav provided what i would consider the highest level of support I've experienced from any application with opportunities to screen share and walk through my questions together. Five star all the way. Mike P.

Hearts of Hope
United States
10 months using the app
Rise.ai replied November 28, 2019

Thank you for this awesome review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

May 16, 2016

The app is fantastic, exactly what i needed for our store and the support from Shalev was above and beyond.

Earth Toys
Australia
10 months using the app
September 9, 2021

We are really enjoying the elevated experience our clients have with using this app. Thank you so much!

May Lindstrom Skin
United States
10 months using the app
Rise.ai replied September 13, 2021

You have elevated the start of our week with your review :) Thank you!

March 7, 2018

Gift Wizard has been vital to our growth, great customer service!

Gravity Blanket
United States
10 months using the app
October 15, 2017

Ari was a lifesaver helping me to set up my E-Gift Cards. It was important that only the E-gift pages show the EG buy now button and Ari made it happen. Support is very responsive and I'm impressed.

Photocutouts Com
United States
10 months using the app