Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

September 9, 2021

We are really enjoying the elevated experience our clients have with using this app. Thank you so much!

May Lindstrom Skin
United States
10 months using the app
Rise.ai replied September 13, 2021

You have elevated the start of our week with your review :) Thank you!

March 7, 2018

Gift Wizard has been vital to our growth, great customer service!

Gravity Blanket
United States
10 months using the app
October 15, 2017

Ari was a lifesaver helping me to set up my E-Gift Cards. It was important that only the E-gift pages show the EG buy now button and Ari made it happen. Support is very responsive and I'm impressed.

Photocutouts Com
United States
10 months using the app
September 11, 2019

This app has solved the store credit & custom gift card limitations of Shopify. Super helpful is helping us migrate almost 2,000 existing custom gift card codes & store credit from our previous site.

We've had few bumps in the process, but the Rise.ai team has been super responsive and quick to get us back on track. Highly recommended!

Maven Meals
United States
10 months using the app
Rise.ai replied September 14, 2019

Thank you so much for this awesome review! We appreciate it.

Good luck with your new loyalty, Rewards and Store Credit program ✊

March 30, 2021

We currently use the Rise.ai app for gift cards and have been pleased with the ability to sell gift cards online and in bulk. We are looking to switch to the Rise loyalty program because we like the idea of using store credits as a currency. Customer service responsiveness is a big plus also.

Bitetime
United States
10 months using the app
June 1, 2020

Nadav and his tam were absolutely wonderful as we transitioned from physical to digital gift cards. From the beginning process through post launch support the team was informative and quick to respond to any questions from our team or customers. Couldn't have had a better experience with this team!

Shoot Point Blank Shop
United States
10 months using the app
Rise.ai replied June 4, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

Edited December 14, 2018

The support team is really responsive, understanding and patient! Their help so far has really helped us improve our site!

Amoralle
Latvia
10 months using the app
May 28, 2019

App works great, very quick support, and I like where they're going with the new features & functionality.

Misobase
Singapore
10 months using the app
Rise.ai replied May 29, 2019

It's Matt from Rise.ai (previously GiftWIzard). Thank you so much for your awesome review! Enjoy your Store Credit and Rewards Program! 🙏

September 14, 2019

Love it! Simple and intuitive loyalty program. Also, support is quick to respond and friendly. Thank you Rise team :)

Sangha
Israel
10 months using the app
Rise.ai replied September 15, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

February 17, 2022

This app is awesome! I like that it offers cash rewards instead of points. Customers love it because they see an immediate savings. They are extremely helpful and thorough. All my questions were answered promptly by Eddie and I highly recommend using this app.

Diamond Painting Shoppe
United States
10 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the awesome review and for acknowledging Eddie's prompt customer support!

We are glad that your customers love the store credit rewards!