Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

October 31, 2019

Just started using this app and had a few set up questions. I contacted support and Roy got right back to me to walk me through everything. Can't ask for more than that!! Highly recommended

Cal Coast Fishing
United States
9 months using the app
Rise.ai replied November 3, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

October 13, 2016

This has been an amzing asset for our small business we are very very pleased with the functions and the customer serive has been 10/10 Ari has been amazing and so very helpful at all times.
www.littleboxofhappiness.com.au

Little Box Of Happiness
Australia
9 months using the app
September 14, 2023

super fast and helpful support.
giftcard works very well. we love it.

BeautyOn82
Cyprus
9 months using the app
Rise.ai replied September 21, 2023

Glad to hear that you like our features! This type of feedback motivates us to keep moving forward and to make our app as best as possible.

Thank you so much!

Edited May 23, 2022

Great Customer Service! They were very responsive and continued to respond to all my questions during the implementation process. Dana was so helpful during the implementation process! We are so happy to work with Rise. AI

Seasons Olive Oil & Vinegar
United States
9 months using the app
Rise.ai replied May 19, 2022

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!

October 7, 2016

Great ap with great technical support from Ari and Shalev.

Regalrose
United Kingdom
9 months using the app
August 11, 2022

Hila helped me build the rise site. Amazing!!! Thanks for the help, the best! MY site has already started offering rewards and I think my users will be super happy

Dapop Make Up Store
Argentina
8 months using the app
Rise.ai replied August 12, 2022

We are happy to know that you received excellent service from Hila. Yay :)

Reach out to us if there is anything else we can help with that would help you provide the best offering to your customers!

March 7, 2017

This app is awesome! Our customers love it, it takes a ton of work off of our hands, and the support has been so helpful. It was also really easy to customize, which made me happy, since I'm not a developer :)

M F I C
United States
8 months using the app
July 29, 2021

The app is really intuitive and easy to use. The customer service is superior. My client success manager, Dana, is quick to respond and helps greatly with providing solutions and recommendations to fit our needs of the businesss!

SLMD Skincare by Sandra Lee, M.D. - Dr. Pimple Popper
United States
8 months using the app
Rise.ai replied August 30, 2021

Thank you for the review, much appreciated :)

October 6, 2020

The app is really easy to use - particularly gift cards - and I had some great help from the support staff.

Maive & Bo
Australia
8 months using the app
December 20, 2022

They have a great support team and detailed documents. Especially Pauline has been very helpful and kind.

SPATULA Foods
Canada
8 months using the app
Rise.ai replied December 21, 2022

Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!