Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.
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The app is really intuitive and easy to use. The customer service is superior. My client success manager, Dana, is quick to respond and helps greatly with providing solutions and recommendations to fit our needs of the businesss!
Thank you for the review, much appreciated :)
The app is really easy to use - particularly gift cards - and I had some great help from the support staff.
Rise have a chat with a good support on real time.................................................................... :)
Hi there,
Thank you for the great review and for acknowledging our Customer Support's prompt responses!
We're here if you need further assistance on anything else! :)
They have a great support team and detailed documents. Especially Pauline has been very helpful and kind.
Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success to you and your business!
Solid 5-stars for this app. Sometimes, the best way to test how well an app will support your business is to break it and see how the developer responds. I found a small issue with a broken image on the gift fulfillment page. Reached out to the developer with a screenshot. Very responsive and thankful for identifying the issue. They corrected it promptly. Lots of value in this app if you want a gift card solution on any Shopify plan.
The Rise.ai team were super helpful and responsive in helping me resolve my issue. They were friendly, quick and helped me figure out something that I couldn't on my own incredibly quickly. Highly recommend!
We're glad to know that you had a positive experience!
Should you require assistance with anything in the future, our friendly support team would be ready to help! :)
Great app and functionality and really great service. Unfortunately for us, it wasn't the best timing but we will surely come back to it in the future.
Thank you for your review. Our support team is always here to help you ✨
We hope to see you back soon.
The support team is literally the fastest response I've had. They really are here to for you and your company! Thanks guys!
Thank you so much for this review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
Rise was really helpful in making their app work for my store. Took a few days to get it right, but they were very helpful, heard exactly what I needed, and made it happen!
Thank you for this awesome review 🙏
Good luck with your new Store Credit and Rewards Program - enjoy!
Have been using the app for 2 months now and we love it. Easy to use and customer support is excellent. We use the gift card and rewards program.
Thank you for the wonderful review! We are pleased to hear you are using both our loyalty and gift card program. If you have any additional questions, please reach out to us. All the best!