Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

September 11, 2021

I use this app to generate referrals and repeat business. My customers love how simple it is to redeem store credit rewards and spend more in my store.

SHOE ME
Australia
8 months using the app
Rise.ai replied September 13, 2021

Thank you for the review!!

September 19, 2023

Very nice and helpful support.
Easy to install, easy to use for clients.
I highly recommend !

Nuoo
France
8 months using the app
Rise.ai replied September 21, 2023

We're glad to know that you had a positive experience!

Should you require assistance with anything in the future, our friendly support team will be ready to help! :)

Edited April 6, 2021

App easy to install. good team doing follow up and make any changes for you.
Will use it a bit more. only thing missing is if the client could have access to their store credit transaction so that they trust it more and can leave their store credit on it as they can see all transactions of their store credit.
it could be integrated because the info is also here in the admin dashboard. just have to show it in the customer account "store Credit"
thanks'

Allsport Ltd
Mauritius
8 months using the app
Edited December 4, 2022

The customer service reps provide helpful and detailed information in a very timely manner. There are certain things I wish I could do in workflows that aren't available yet, but for the most part, I can successfully create my own workflows that are specific to promotions.

Pear and Simple
United States
8 months using the app
September 6, 2023

Amazing App. This is so user friendly. Love it!

RetroguySA
South Africa
8 months using the app
Rise.ai replied September 12, 2023

Thank you for your feedback! We are excited to see you grow with Rise and please know that we are always here to help so don't hesitate to reach out!

August 17, 2016

Great app! Our clients love it for gift giving and it's done amazing things for helping to increase conversion rates and generate repeat business!

Luca Stella
United States
8 months using the app
Edited January 27, 2020

We set up our Rewards program on Rise a couple of months ago. It is pretty simple to use with a pretty broad range of options, but my favorite thing is the support team. Sometimes the response takes a litte time, but they tell you that up-front. But, when they reply, they are always eager to help and provide lots of guidance.

Pond King, Inc.
United States
8 months using the app
Rise.ai replied November 3, 2019

Thank you so much for this GREAT review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome too 😊

May 9, 2017

Ari is very helpful in troubleshooting. He has helped me smooth out all the kinks with my shop and he is very responsive!

Serpent Spirall
United States
8 months using the app
November 20, 2020

Rise app has been one of the most valuable apps that we've used so far in our site. Not only their technology is reliable, but they're always evolving with new needs in the market, and partnering with the big tech players to offer relevant features. Earlier this year, we launched our Gift Cards online with rise, the UX and easy functionality of this online gift card excels what we expected, offering our customers convenience and a way for us to brand and personalize our experience. We've been able to expand and use additional features like the loyalty rewards. Their support team is very responsive and assures our questions are answered promptly. I highly recommend this app.

O.N.S Clothing
United States
8 months using the app
July 5, 2020

We installed this app to be able to offer ALL our customers the option To purchase gift cards and not just the people who use Apple wallet. It’s a great app, very easy to use IMO, and integrated well with our store. The support from Rise is even better. They are quick to respond and are knowledgeable. They even helped me in a holiday weekend! I definitely recommend them to anyone looking to add this functionality to their store. This app can do so much more than just gift cards which we will be looking into soon!

TheStencilsmith
United States
8 months using the app
Rise.ai replied July 8, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌