Reviews (1,088)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

Edited August 9, 2019

The app is great and the team is even better! I did come across a few issues I needed help with, but the team was very kind and responsive!

Lets Get Earthly
United States
Almost 6 years using the app
Edited October 29, 2018

Lots of potential here for increasing conversions and is a great fix for Shopify's terribly limited gift card product. Great tech support & lots of good information in their help documents. All of my testing of the product has gone flawlessly. Good flexible payment options.

Ruggers Rugby Supply
United States
Over 5 years using the app
March 8, 2019

I have not worked with a better Shopify app developer than Ari & his team at Giftwizard. Ari is brilliant. Their tech support is AWESOME. I have 20 years of experience owning software companies. I have co-created two very successful reservation software programs for hotels and resorts. I sold my companies and no longer have access to my own programming team. With my experience, I know a good product when I see it. GiftWizard is constantly upgrading, and adding new features. Best GC card in the biz. Highly recommend them.

Duffeyroll Cafe Bakery
United States
Over 5 years using the app
Edited February 9, 2022

Great customer service! I had a problem and messaged them. John got back with me within 15 mins. He listened to my problem and solved it within 20 mins!

Themarketplacenc
United States
Over 5 years using the app
December 18, 2018

Easy to set up and service is great! Ari is very helpful and works with you on your business needs.

Beach Bunny Swimwear
United States
Over 5 years using the app
Edited February 13, 2025

As usual, Eddie was an awesome help with a question and a fix. Thanks!

Troy Lee Designs
United States
Over 5 years using the app
Rise.ai replied May 26, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

January 6, 2020

The app itself is good, but what really makes it great are the people behind it.

Nadav and his team worked hard to implement features we wanted and required in order to launch our gift card program on time and on brand. It's easy to use and does the job well! Would recommend!

Otherland
United States
Over 5 years using the app
Rise.ai replied January 16, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program.

December 20, 2023

Great customer service, very quick to reply and helped solve my issue in a matter of minutes, thank you!

Farm Fresh Meals
United States
About 5 years using the app
Rise.ai replied February 20, 2024

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!

Edited December 3, 2019

I really like this app, I had a problem when selecting the images that i wanted but the customer service was "EXCELLENT" and my problem was solved. I really fin easy to use this app

La Costa Organic Jewelry
United States
About 5 years using the app
Rise.ai replied December 4, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

July 16, 2020

Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. When Covid hit, they were the first to help small businesses allowing to sell gift gards on FB and Instagram at no extra charge.
The customer service is amazing, they reply within minutes every time I had a question and Nadav is fantastic.
I highly recommend this app and I have been with Shopify for 4 years and had lots of trial and error with apps, this is a keeper.

allTRUEist
Canada
About 5 years using the app
Rise.ai replied July 21, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊