Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

December 11, 2021

Great APP. My clients and I love the customization. Customer service was helpful when I had a problem. Fixed it ASAP. Would recommend.

A New Conception
United States
About 6 years using the app
Rise.ai replied March 29, 2022

Hello!

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

November 21, 2018

New user but so far it's great. I am certain it's going to be extremely beneficial to us and lead to new revenue streams and increased revenues.

Free the Bears
Australia
About 6 years using the app
February 14, 2019

Been using the app for a while on my store and i'm glad to say that this is a great app with great customer support! 100% recommended!

touchland
United States
About 6 years using the app
March 10, 2019

This app has been great for store credit and gift cards :)
I issue store credit for exchanges and it works perfectly.

Leggings By Paula
United States
About 6 years using the app
Rise.ai replied April 4, 2019

WOW what an awesome review! Good luck using our automated rewards and gift cards and thanks for recommending our app :) 🙏

Edited August 9, 2019

The app is great and the team is even better! I did come across a few issues I needed help with, but the team was very kind and responsive!

Lets Get Earthly
United States
Almost 6 years using the app
Edited October 29, 2018

Lots of potential here for increasing conversions and is a great fix for Shopify's terribly limited gift card product. Great tech support & lots of good information in their help documents. All of my testing of the product has gone flawlessly. Good flexible payment options.

Ruggers Rugby Supply
United States
Over 5 years using the app
March 8, 2019

I have not worked with a better Shopify app developer than Ari & his team at Giftwizard. Ari is brilliant. Their tech support is AWESOME. I have 20 years of experience owning software companies. I have co-created two very successful reservation software programs for hotels and resorts. I sold my companies and no longer have access to my own programming team. With my experience, I know a good product when I see it. GiftWizard is constantly upgrading, and adding new features. Best GC card in the biz. Highly recommend them.

Duffeyroll Cafe Bakery
United States
Over 5 years using the app
Edited February 9, 2022

Great customer service! I had a problem and messaged them. John got back with me within 15 mins. He listened to my problem and solved it within 20 mins!

Themarketplacenc
United States
Over 5 years using the app
December 18, 2018

Easy to set up and service is great! Ari is very helpful and works with you on your business needs.

Beach Bunny Swimwear
United States
Over 5 years using the app
Edited February 13, 2025

As usual, Eddie was an awesome help with a question and a fix. Thanks!

Troy Lee Designs
United States
Over 5 years using the app
Rise.ai replied May 26, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊