Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

June 30, 2024

DO NOT USE this app if you're looking for a VIP-tier-based loyalty program. The app can be configured to send out an email when a customer "unlocks" a tier... however, the app does not explicitly tell customers what tier they're on nor allows them to easily track their progress toward other tiers. Imagine logging into a rewards program with your credit card, airline, or hotel and not being able to see what your status is. This app is broken until they figure this out.

WayFinder Merch
United States
1 day using the app
May 8, 2024

Eddie was very helpful and answered my questions in a timely manner!

Caden Lane
United States
About 1 year using the app
June 11, 2024

Sold $100 in gift cards and paid $120 in fees. This fee structure makes no sense.

Wine by Lamborghini
United States
4 months using the app
June 11, 2024

very helpfull

Leaf Envy
United Kingdom
About 2 years using the app
January 24, 2024

Great support!

Womads
United States
Over 1 year using the app
Edited March 12, 2024

Good support team & help me resolve me issues.

Asia Penelope Collection
Australia
7 days using the app
April 25, 2017

Gifting has become an integral part of our donation website. I've been very pleased and impressed with the responsiveness from the GiftWizard team. They are quick to follow up and have helped better integrate their plugin with our customer experience.

Retree
United States
Over 7 years using the app
Edited September 19, 2017

Solid experience all around. Great support and clear communication from Mark. Walked me through customizing our gift card from start to finish.

Very happy with the output. Strongly referred!

Chantecaille
United States
Almost 7 years using the app
Edited October 22, 2018

Incredible app, 1000x better than the Shopify native gift card ! Awesome customer support... I would like to rate it 10/5 if I could...

Golf Center
France
About 6 years using the app
November 8, 2018

Great app and awesome quick and friendly support so far! Great alternative for gift cards if you don't want to upgrade your Shopify account.

Maple View Sugarworks
United States
About 6 years using the app