Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer loyalty and boosting sales through effective gift card and rewards programs. It features a user-friendly interface, extensive customization options, and seamless Shopify integration. The app's performance and design are consistently praised, and the customer support team, notably Eddie, Juna, and Pauline, is commended for their prompt and efficient service. Merchants consider it an essential tool for improving customer engagement and retention.

Edited February 9, 2021

Great customer experience when we needed development help to integrate Rise.ai with another third-party app. Thank you, Pauline!

NakedPoppy
United States
Almost 5 years using the app
Rise.ai replied August 15, 2019

Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊

Edited November 30, 2018

I'm still learning it but so far it is very easy to figure out and provides great value to our customers! Thanks!

BLNDN
United States
Almost 5 years using the app
October 13, 2023

Really works well for us. Their customer service is amazing.

Recchiuti Confections
United States
Over 4 years using the app
Rise.ai replied October 16, 2023

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, we're here to help!

November 7, 2019

The folks at Rise.ai are responsive and easy to work with an the tool works great for what we need.

CORKCICLE.
United States
Over 4 years using the app
Rise.ai replied November 10, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

December 11, 2023

Pauline was extremely helpful and quick to answer all of my questions!

NAMELY CO
Australia
Over 3 years using the app
Edited November 17, 2021

2018/19: I started an automated campaign sending gift cards after purchase to people who spent over $100 and $50 and with-in a week I generated $1700 in revenue with $300 in gift card cost. That is pretty spectacular! ‍♀️ 2020: Update: I use this app for so many things, from give aways, first time buyers, subscriptions, etc and in less than a year it has generated over $42K. Noa and Roy are spectacular. The app has only gotten better since I started using it. App is super easy to use and set up. ‍♀️ Update again 11-17-21: Rise continues to be a valuable app on our store. We have been using it for years now and see it as a great marketing tool. The team at Rise feels like they are an extension of our team. We couldn't be happier. Not to drop names, but Pauline is wonderful. Helpful, caring, and really listens.

WodBottom
United States
Over 4 years using the app
August 29, 2019

Finally a great store credit solution for Shopify stores! The installation process was smooth and fast.

Fawn Shoppe
United States
Over 4 years using the app
Rise.ai replied September 1, 2019

Thank you so much for the review and for recommending our app :)

Keep booming with your Gift Cards and Rewards Program ✊

Edited February 9, 2021

The Rise team never ceases to impress me. Their customer service and willingness to help is outstanding. As a growing business, it's nice to know you have a company that truly supports my business needs. Another great customer service experience. I'm so happy the Rise team worked with Facebook to get the gift card added to the platform. This will help with brand awareness. The app is easy to use and set up. I like the three options it gives customers to send as a gift. You can also give users a choice of images to select from, to add a customized touch.

Hello Wellness
United States
Over 4 years using the app
Rise.ai replied December 30, 2019

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

April 12, 2019

Preparing to launch my store, the e-gift service works wonders and you can add your personal touch too..

Sol le Luna Closet
Botswana
Over 4 years using the app
Rise.ai replied April 14, 2019

Thank you so much for the review, and good luck with your new Store Credit and Rewards Program! Just don't forget to come back and update once you get the results ;)

December 2, 2018

Yair and his team were very responsive and super helpful to get things up for my holiday promotions. I had some technical issues and customization needs and they jumped in right away to help me out.

The Britannica Store
United States
Over 4 years using the app