Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

Edited May 13, 2020

This app has made it super easy to create a customized gift card for our customers to purchase, as well as issue store credit to acquire and retain customers. The team at Rise ai are super responsive and helpful. They have made the entire experience worth it. The integration with this app to Instagram was a huge win too. It keeps gettin better

Azucar Loca Coffee Company
United States
Almost 2 years using the app
May 25, 2021

The Rise team was super helpful getting us started and quick to respond to our questions tru the live chat from the app dashboard.

Le Petit Cocon
Canada
20 days using the app
November 12, 2020

Bulk gift cards for B2B -- so easy. Haven't even checkout all the features yet so very excited. Thanks!

FEED
United States
20 days using the app
Rise.ai replied November 13, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

April 3, 2020

Rise is just what we were looking for. We needed to find a loyalty program that would apply a percentage to the purchase - there's offers just that. In addition, their service is outstanding. They ALWAYS get back to me with any questions or help I need immediately. Lastly, I appreciate that they are also looking for ways to advance their platform to accommodate more options for users.

intuitionirl
United States
Almost 2 years using the app
July 15, 2018

Great app and service when needed. Easy to use and to get started with.

Flightcoffee
New Zealand
Over 1 year using the app
April 28, 2020

Rise.ai helped us in overcoming the giftcard issue related to VAT in Europe. Nadav offers great support and is quick in responding for anything you need. The app itself we will use across all our stores and the user experience is amazing. Looking forward to seeing the results and further improve our store

NUDE
Italy
Over 1 year using the app
May 9, 2017

Great Feature, exactly what was needed for my business.

Magazine Steals
United States
Over 1 year using the app
Edited July 22, 2020

Really useful app for getting professional looking gift cards up and running in no time. Super helpful support staff. Highly recommend.

LifeStraw Water Filters & Purifiers
United States
Over 1 year using the app
Rise.ai replied July 21, 2020

Thank you for your review. Our support team is always here to help ✨

Please let us know if we can help with anything else.

November 11, 2016

Great customer service & prompt to take care of any little issues you might come across. Customers LOVE it! We get positive feedback from them consistently.

Lovestitch
United States
Over 1 year using the app
September 7, 2016

We love working with Giftwizard! Although we've ran into quite a few bugs throughout our time with them, they are ALWAYS quick to respond and ALWAYS looking for ways to improve. A good percentage of our consumers are gifting, so it is very important to our brand that the gifting process is as easy and user friendly as possible. Giftwizard is definitely making moves in the right direction.

Enrou
United States
Over 1 year using the app