Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

January 20, 2020

easy to use and affordable this is such a great app. i can now give store credits instead of refunds.

Lost Little One
Australia
6 months using the app
Rise.ai replied January 22, 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

Edited December 3, 2021

Update: Very pleased with the quick turnaround times for support. John has supported me through two different issues, including removing the "Add to Cart" button for gift cards. I'm glad I was able to resolve this before the next business day. Huge help. I signed up for a trial and didn't select the plan I wanted in time so was charged an annual fee. I reached out to support to help get this fixed. John responded within minutes and let me know that he submitted a refund. I was so impressed with the quality and speed of his response despite it being nearly 2 a.m. I've never experienced this kind of service before. I look forward to continuing to use this app and launching our loyalty program.

PARU
United States
6 months using the app
July 7, 2017

We came across Gift Wizard and so happy that we did! It's exactly what we've been searching for. Ari is fantastic! Answered our questions super fast. The app is very easy to use for both us and our customers. You can't go wrong with Gift Wizard!

Chloe Olive
United States
6 months using the app
February 13, 2020

I have asked Nadav to assist and he is very helpful. Will start with the Gift Card service on my Shopify store. Thank you very much!

KarooOutdoor Co.
South Africa
6 months using the app
Rise.ai replied February 17, 2020

Thank you for this great review - we appreciate it 🙏

Keep up the good work with your Store Credit program.

Edited November 9, 2017

I love this app, it is perfect to give customers the option to send something as a gift and not only that, but the gift recipient can customize the gift before we ship it (which for us is great, because our items are all handmade by my husband and we need the correct wrist size, for instance).
And now, with the addition of Gift Cards, it is even more amazing. Especially since Christmas is approaching, it gives us an even better chance to increase sales. I def recommend it - it is one of the apps I would not live without. And the customer service is spot on and fast (thank you for all the help, Ari!)
www.nautical-bracelets.com

Break Time Nautical
Croatia
6 months using the app
December 29, 2018

Just started using this app and our customers love the new ability to send a gift card with a message, rather than just buy one directly. We will be promoting this feature prior to events such as Mothers Day or Valentines Day. Looking forward to using some of the other features such as sending gift cards in bulk to some of our best customers, or staff, or allowing customers to directly gift products. The Gift Wizard team were very helpful in getting this set up, with a screen share session. Thanks Gift Wizard

Shine On Limited
New Zealand
6 months using the app
December 1, 2020

I'm so impressed by this app, super easy to install and easy way to gain loyalty with clients. Very happy!

PUR Cold-Pressed
United States
6 months using the app
December 26, 2018

Great app. I just downloaded this now, and I can already tell it will be amazing. And if it doesn't meet my expectations, I'll change my review!

Kreativ Engraving
Canada
6 months using the app
March 20, 2018

We have a _lot_ of customisation and Gift Wizard was on point with all and any questions we had :)

Itsbyu 2
United States
6 months using the app
December 12, 2018

Mark and Ari are very helpful and prompt in responding and answering in every question I asked them. - Dearly

X3 Workshops
United States
6 months using the app