Rise.ai: Gift Cards & Loyalty

It seems like a great app but I do see one issue. I had this app installed last year for a couple months then deleted since I didn't have enough customer engagement to make it worth the monthly fee. So when I decided to give it another try for the upcoming holiday rush, the old card was already pre-saved but for some reason it was not linking up in the Rise admin. It would show the card as active but it would also say the product was not linked, so there was a disconnect somewhere. I deleted the gift card in question that was showing it wasn't linked and now I can't create a new card. There should be a function to delete a card from the rise admin so that if there are any errors, it can possibly be resolved by making a new card. Kind of frustrating..

The Rise,ai app was critical in enabling us to deliver a gift card solution without having to upgrade to Shopify plus. The bulk gift card import enables us to generate thousands of codes and works seamlessly with Shopify.

So easy to set up and exactly what I needed!

Their response to my query was fast and efficient. John was very patient with me. I'm very pleased with the features Rise offers me and the ease of implementation. I would recommend this app to anyone that wants to customise their gift card experience.

Ari and team have been very supportive getting the app up and running in my store. The app has come a long way since the first time I tried it in December 2016. I have a lot of apps including some subscription recurring charge products that involved special integration. Gift Wizard has been with me all along and I am already seeing an increase in gift purchases on my site which is exactly what I wanted to see gearing up to the holidays!

The only thing that has been an issue for me is the 2nd line on the shipping address. I recommend double-checking the entry if possible - I've caught a few but shipped a few other that ended up coming back to sender + headaches. The support team is looking into this issue but I was surprised that I was the only one having it. Also, I thought sending gifts via text looked a little spammy so I disabled that feature too.

Team, thank you for your patience and time helping me "get it right" for my store! I hope that we can continue to have a solid relationship.

really easy to set up - will give a better review when I have had a chance to see it in action - lets see some results!

An awesome feature specifically for e-commerce sites. Super easy to integrate and a highly responsive customer care makes this a must-have app. Highly recommended.

Sam was incredible helpful in getting us over the finish line to set up the loyalty program. We are very excited to launch a loyalty app to help increase loyalty and customer retention.

Just a quick note to Ari Yahalom from GiftWizard to give a huge Thank You publicly as he went above and beyond (literally working 1am in the morning) to help our company to resolve a complex e-gift card issue which potentially saved us millions of dollars and billions of headaches. Way to go Ari Yahalom. We appreciate your perseverance in drilling through all the details to identify the error. Huge thank you Ari.

Rise semble très prometteur !! Les premiers essais sont concluants pour mettre en place des nouvelles choses