Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy management of gift cards and loyalty cards, even on the basic plan. They commend the excellent customer service, quick responses, and helpful guidance. The app integrates well with Shopify and other platforms, and is recognized for its potential to boost sales. Merchants also value the straightforward rewards program and the ability to issue store credit. The app can handle large volumes, schedule gift card deliveries, and manage orders from different platforms in one place.

Edited May 26, 2020

Shopify is amazing - but they can't be all things to all people. The Rise Gift Card app for Shopify is THE professional presentation option. Gift Cards are what they do, and if you want a gift card on your Shopify store, this seems the only way to go. It’s painless and easy to make a simple gift card - and you can even add your own custom colors to go with your store's branding, which isn't much more complicated.

Gift cards mailed as an actual gift:
For gift cards that will be emailed directly to someone else, as a gift, you have several real advantages - professional touches that I've only found with Rise:
1.) That the gift card can be mailed directly to another person! Shopify's native gift card can only be sent to the purchaser, and they must forward it on.

2.) If you care about your store's branding (and you'd better!) you can make a few of your OWN Gift Card designs, that fit with your store, and your customer can select which they want sent.

Professionalism is worth it. GET RISE!

Last Note: Discounted Gift Cards:
If you want to apply a discount incentive on your gift cards - it's EASY in Rise. And the last time I checked (early 2020), the native Shopify "discounted" gift cards didn’t work. Example: Shopify will say a 20% discount is set up, "pay $80 for a $100 gift card," but the value of the card ends up being only what was actually paid: $80.

Maral Rapp | Mesh Works
United States
5 months using the app
February 13, 2020

Great app and the support from Rise is incredible! They always answer our questions in a timely manner.

Paw.com
United States
5 months using the app
Rise.ai replied February 17, 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

December 9, 2021

This app helped me provide a better customer experience to our shoppers by providing an easy, customizable gift card option on our website. Our customers like choosing from the several different gift card designs offered and being able to schedule when they want their gift card sent. This app helps elevate your gift card game, making it a win for your website and your customer. Speaking of a great customer experience...I couldn't have asked for better customer support from the team at Rise. Anytime I had a question regarding functionality or a tweak I wanted to make on the back end, I received an immediate response. The team is amazing and answered every question I had in a super timely manner!

Bridgewater Candle Company
United States
5 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you. Again, thank you so much!

August 28, 2019

Just started using this app and i really like it. Easy to navigate and quick response to your questions/concerns

Fash101.com
United States
5 months using the app
Rise.ai replied September 1, 2019

hank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

December 12, 2017

Very nice app! And support is very helpful!

The Magic Is In You
United States
5 months using the app
November 29, 2016

We love it at Savannah Magazine! It gives extra pizzazz to our holiday promotions and our customers really like the customizations. We highly recommend!

- The Savannah Magazine Team

Savannah Magazine
United States
5 months using the app
Edited March 31, 2020

Great customer support team, very helpful and fast! So far great experience wilt the app and its functionalities..

ORIBA
Brazil
5 months using the app
Rise.ai replied April 2, 2020

Thank you for your great review! Good luck with your Store Credit Rewards Program. ✨

September 10, 2019

I just started using this. So far there is a LOT of capability in here. The support is great, and they've been very responsive.

BestMade Natural Products
United States
5 months using the app
Rise.ai replied September 14, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

February 13, 2020

Well designed, has all the functionality we were looking for - particularly ability to integrate with klaviyo, process store credit requests and allow customisation. Customer support is excellant and timely. Recommended

LUXE Fitness
New Zealand
5 months using the app
Rise.ai replied February 17, 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

April 23, 2020

Awesome app and ever greater team! Pleasure to work with RiseAi! Respond fast to questions and love the functions within the app!

The Better House
United States
5 months using the app
Rise.ai replied April 28, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.