Reviews (1,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

Edited May 15, 2019

Just a quick note to Ari Yahalom from GiftWizard to give a huge Thank You publicly as he went above and beyond (literally working 1am in the morning) to help our company to resolve a complex e-gift card issue which potentially saved us millions of dollars and billions of headaches. Way to go Ari Yahalom. We appreciate your perseverance in drilling through all the details to identify the error. Huge thank you Ari.

VICI
United States
7 months using the app
Rise.ai replied May 16, 2019

We're really excited about this review! We are SO happy that our marketing experts helped you save and earn millions of dollars.
Our goal is to help big merchants like you, as well as small and medium merchants, to maximize their growth potential - It's always nice when hard work is recognized 🙏

March 28, 2020

Rise semble très prometteur !! Les premiers essais sont concluants pour mettre en place des nouvelles choses

La Mokabox
France
7 months using the app
Rise.ai replied March 29, 2020

Merci pour votre avis 5 étoiles 😎

December 12, 2019

Well it will be quite less to say that my dreams came true as this app is offering even more. All that i pen down to offer in Store Credits and Gift Cards, they have it all and its a great experience. I did needed a hand from the support to set it all up, and ended up getting great support. All five stars to fuel you guys up with motivation and yes, i highly recommend this app to all others who wants to bring such offers on store. I just installed on site, so hoping to achieve great results in sales boosts.

VecFashion
Bahrain
7 months using the app
Rise.ai replied December 16, 2019

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program!

November 10, 2022

Customer service is top notch. Pauline had our issues handled within hours. Implementation was simple and straightforward. I do hope that the "gift a subscription" feature is in the works :)

Fish Fixe
United States
7 months using the app
Rise.ai replied November 16, 2022

Hi Fish Fixe,

We're so glad that you are satisfied with our customer service. 🤩 Thanks so much for the 5-stars! If there's anything else we can do along the way, please don't hesitate to let us know.

December 1, 2020

Rise has taken all the heavy lifting of doing gift cards, shop credits and rewards campaigns out of our hands. It has worked really well and whenever we have a question, we've had quick answers to help sort us out.

the workroom
Canada
7 months using the app
August 15, 2022

We use this app to manage gift cards mainly and it's very helpful. They have good customer service that offer quick responses.

yellowpop3.0
United States
7 months using the app
Rise.ai replied September 5, 2022

Thank you for your feedback, and we're glad to know that you find our app helpful in your business!

Should you need help with anything, please don't hesitate to reach out!

Edited April 4, 2019

I have installed this app to offer e gift cards on my online store. I contacted the customer support with a couple of things I wanted a certain way and Mark helped me fix them promptly. It looks and works great.

Colorful Affair
United States
7 months using the app
March 10, 2021

Keren was extremely helpful and resolved an issue I had promptly. Also gave me some additional insights into uploading CSV files and the contents of them.

The Meat Box
New Zealand
7 months using the app
December 10, 2020

Really easy to use - yet to implement on our store yet but the team area all v helpful. Very excited to get our programme up and running in the new year

Silou London
United Kingdom
7 months using the app
October 6, 2022

Great app, functions as described and provides a great user interface. Ideally, use this app if you want both gift cards and rewards as their synergy is great.

OTR Meals
Canada
7 months using the app
Rise.ai replied October 7, 2022

Thank you for this awesome review! We are thrilled to hear that you are happy with the whole experience with our app. If you ever have any questions or if we can help along the way, feel free to reach out to us anytime!