Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

Edited April 4, 2019

I have installed this app to offer e gift cards on my online store. I contacted the customer support with a couple of things I wanted a certain way and Mark helped me fix them promptly. It looks and works great.

Colorful Affair
United States
7 months using the app
March 10, 2021

Keren was extremely helpful and resolved an issue I had promptly. Also gave me some additional insights into uploading CSV files and the contents of them.

The Meat Box
New Zealand
7 months using the app
December 10, 2020

Really easy to use - yet to implement on our store yet but the team area all v helpful. Very excited to get our programme up and running in the new year

Silou London
United Kingdom
7 months using the app
October 6, 2022

Great app, functions as described and provides a great user interface. Ideally, use this app if you want both gift cards and rewards as their synergy is great.

OTR Meals
Canada
7 months using the app
Rise.ai replied October 7, 2022

Thank you for this awesome review! We are thrilled to hear that you are happy with the whole experience with our app. If you ever have any questions or if we can help along the way, feel free to reach out to us anytime!

December 16, 2019

Still learning about the app, but there is huge potential. I have used it to create gift cards, which are way better than the standard Shopify gift cards, enabling buyers to edit and customise the card they send to the recipient. Nadav from the support team helped me instantly to get me set up correctly. Looking forward to further exploring this app!

Atrium Plants
South Africa
7 months using the app
Rise.ai replied December 16, 2019

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

October 14, 2022

I've been using this app for several months now, slowing implementing the functions. The written support documentation and videos are detailed and helpful, and if there is any uncertainty or ambiguity the support team in available to talk through your particular concern. We're currently using the app for its loyalty program with rewards as well as store credits. Gift card functionality is superb with an impressive presentation to the gift recipient. Five Stars!

American Olive Farmer
United States
7 months using the app
Rise.ai replied October 21, 2022

Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!

June 12, 2019

Every E-commerce store MUST have a loyalty and giftcard program to retain re-engage and reward clients Rise has done a great job simplifying the process. Great Team! Fast response, and continued improvements! Highly recommend them.

FBBC Approved - Supplements and Apparel
United States
7 months using the app
Rise.ai replied June 18, 2019

Thank you for a great review!

Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

November 10, 2017

This app makes it easy for visitors to send your products as gifts, which in turn boosts sales. The GiftWizard support has been stellar, the installation was quick and the features work smoothly.

Howtoons Demo
United States
7 months using the app
November 14, 2020

I have only implemented the Gift Card section so far. And I really like it. Communication is excellent and I am looking forward to looking at the rewards and loyalty section. I would definitely recommend this app!

Mode Sheet Music
Australia
7 months using the app
January 8, 2020

We were new to running our own ecommerce this year and chose Rise so that we could issue store credit as a return merchandise option. We also decided to use Rise to issue bulk gifts cards as part of a rewards programs. The Rise team has been great to work with and was very responsive to helping us accomplish what we needed to do. We'll definitely consider additional services as we expand our store.

Dressember Marketplace
United States
7 months using the app
Rise.ai replied January 16, 2020

Thank you so much for this review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊