Rise.ai: Gift Cards & Loyalty , 1,071 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy management of gift cards and loyalty cards, even on the basic plan. They commend the excellent customer service, quick responses, and helpful guidance. The app integrates well with Shopify and other platforms, and is recognized for its potential to boost sales. Merchants also value the straightforward rewards program and the ability to issue store credit. The app can handle large volumes, schedule gift card deliveries, and manage orders from different platforms in one place.
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I used this app to create Gift Vouchers on my site. This is my first paid for app and I'm so pleased with the integration, usability, customisation and intuitiveness so far. I hope to update my review once I have experience of selling the gift cards too.
Thank you for the review and for recommending our app.
Good luck with your Gift Cards and Rewards Program ✊
John, thank you for helping us out today. You were extremely helpful. We were looking for a good gift card app and this is by far the best.
Greatly appreciate your recognition of both our customer support and our product :)
The app can completely change the customer experience, and customer support is great, we had a problem with billing, and they answered and solved it immediately!
Great and fast customer service who help you find solutions for your specific needs. App works just as promised.
Thank you for your feedback! We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Hit us up should you need further help with anything. :)
Easy to set up, and always able to get assistance whenever needed. Would definitely recommend Rise for store credit and rewards features
Thank you for your 5-stars review. Our support team is always here to help ✨
We hope you'll use Rise on even more stores in the future!
Since speaking with the Rise AI team I have reviewed and updated my original review of 1 star to 5 stars. The customer services and care of both Hila and Itay was 100% spot on and they deserve the 5 stars for that alone. I was originally disgruntled with the service and costs, but Rise AI swiftly resolved this for us and have gone above and beyond. It is refreshing to see this and it certainly has changed my opinion of them. I highly recommend the company based on their customer care.
Thank you so much for your feedback. Customer Service is our number 1 priority and we are glad we could fix your experience.
We hope to continue providing you the best experience possible :)
Eddie was very prompt in not only answering my questions but also executing a solution for my website.
Hi there,
We greatly appreciate the review. Patience is key when it comes to setting up a new app, and we're glad that Eddie was able to help you!
Reach out to us if you have any other questions :)
I had to create bulk gift cards for our customers and Pauline responded to my emails very quickly! Thank you!
Thank you for the review :)
Got a bit confused initially however the developers offered to contact me and walk me through and now i've upgraded my account. Really interesting e-gifting app!
Thank you so much for this GREAT review! 🙏
We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊
I was grateful their live chat was able to help me within a few minutes. Not having responsive support can be so frustrated with Shopify apps. I was able to get an answer to my question fairly quickly on a Sunday, which was huge.