Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

December 20, 2016

Amazing App and the support can't get any better... extremely friendly, fast and very supportive... my special thanks goes to ARI Yahalom... :-) Got all my questions answered in no time... It's never been easier for customers to purchase a gift... I highly recommend any store owner to at least give this app a try...

Choice Of Voice
United States
5 months using the app
April 5, 2023

I’ve had a great experience so far setting up the app! The gift cards are beautiful and look amazing in the store. But I’m most excited about the rewards program! There is lots of great guidance available on the Rise site to help you set up, but when I can’t find the answer I’m looking for, the customer service team has been outstanding. They’ve kindly have helped me with all of my questions and worked through any issues. It does take a bit of time to set up, but the level of detail and customization is well worth it. I can’t wait to share this rewards program with my customers!

Branch & Vine Skin Care
United States
5 months using the app
Rise.ai replied April 11, 2023

Hi Branch & Vine Skin Care,
You made our day with your trust in our app and your awesome review! Our team is happy to know that you are satisfied with our support!

Cheers to success for you and your business!

September 9, 2019

This is definitely one of the top contenders as far as Shopify apps go. Rise Gift Card App is solid, support is solid and the results are measurable.

So Many Socks
United States
5 months using the app
Rise.ai replied September 14, 2019

Thank you for this awesome review 🙏

Good luck with your new Store Credit and Rewards Program!

December 20, 2021

This is an incredible app and the customer service is amazing, anytime we have a question they are here to help us- incredible team of people!

Merely Me
Canada
5 months using the app
Rise.ai replied December 26, 2021

Thank you for the wonderful review! We work hard to provide the best support for our customers and we're glad you had such a positive experience. Feel free to reach out with any additional questions :)

August 29, 2019

Great app- highly customizable and the support team is fantastic so it fits seamlessly on our site and with our branding. good addition to our customer experience

Vodka Mariette
United States
5 months using the app
Rise.ai replied September 1, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

Edited March 9, 2020

The app is very easy to use. The design is simple yet sophisticated and the team is extremely helpful. Love it!

Qarrya Home
United States
5 months using the app
April 29, 2022

So far we love the app! It has improved our customers experience by giving them the flexibility to automatically send the gift card on scheduled dates and write a personal message. We are now exploring their loyalty and promotional functions like sending BOGO gift cards. Customer service chat has been quick to answer and they understand their product well.

Heatherlea Farm Shoppe
Canada
5 months using the app
Rise.ai replied May 3, 2022

Hi there, we are delighted to know that you are loving the app! Our team is motivated by this incredible encouragement to keep moving forward, to make our app as best as possible for merchants like you. Thank you!

December 20, 2017

Gift Wizard is great + easy to use.. I think it will easily pay for itself over the next month. I had trouble sending complimentary cards to customers, and Ari jumped on a call with me within 24 hours of emailing about the issue. Super awesome!

Stickstonestyle
United States
5 months using the app
December 6, 2020

Excellent support team, able to answer all my questions during my setup process. The team also extend my trail period because it takes a bit longer for me to setup everything. Great job, keep it up!

Little Kooma
Singapore
5 months using the app
Rise.ai replied December 8, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

Edited February 19, 2019

The app is easy to use. It's nice to send quick store credits to customers. Customer service is even better than the app. I thought I had an issue (later found out it was something I had done in my settings) so I emailed customer service. They quickly discovered what my issue was and how I did it and walked me through fixing it. Which was just as simple as a click. I definitely recommend this app to any shop!

Beau’s & Daisy’s
United States
5 months using the app