Reviews (1,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

November 10, 2017

This app makes it easy for visitors to send your products as gifts, which in turn boosts sales. The GiftWizard support has been stellar, the installation was quick and the features work smoothly.

Howtoons Demo
United States
7 months using the app
November 14, 2020

I have only implemented the Gift Card section so far. And I really like it. Communication is excellent and I am looking forward to looking at the rewards and loyalty section. I would definitely recommend this app!

Mode Sheet Music
Australia
7 months using the app
January 8, 2020

We were new to running our own ecommerce this year and chose Rise so that we could issue store credit as a return merchandise option. We also decided to use Rise to issue bulk gifts cards as part of a rewards programs. The Rise team has been great to work with and was very responsive to helping us accomplish what we needed to do. We'll definitely consider additional services as we expand our store.

Dressember Marketplace
United States
7 months using the app
Rise.ai replied January 16, 2020

Thank you so much for this review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

Edited July 17, 2022

Easy to use APP for Customer Rewards. Very prompt support by Itay. Easily configurable rewards workflow. Schedule and Send Gift Cards directly to recipients. Rewards are credited as gift cards and not as discount codes i.e. Single code per customer.

ElephantPlate
United States
7 months using the app
Rise.ai replied May 30, 2022

Thank you so much for this awesome feedback!

The team is motivated by these wonderful comments and we promise to keep working day by day to optimize our products and services. Cheers!

Edited August 25, 2017

I love this app, I had some initial problems with it freezing on mobile but the developers were quick to resolve the issues as soon as I alerted them.

The Travel Bra 2
Australia
7 months using the app
March 22, 2022

We love the App, so far very easy to integrate. We had a couple of questions and John and Pauline helped us a lot. They were very responsive and patient during the process.

Studio Malek
Mexico
7 months using the app
Rise.ai replied March 31, 2022

Thank you for your review :)

It's good to know you've had an easy integration experience.

John, Pauline, and the rest of the team will be happy to assist further if any other questions come up!

March 15, 2016

love this app!!!!!!!

www.bellevalourecouture.com

Belle Valoure
United States
7 months using the app
December 6, 2021

Eddie was super helpful and quick to respond in answering our questions with the app. The rise.ai gift card is user friendly and looks great!

The CF Company Store
United States
6 months using the app
Rise.ai replied December 7, 2021

Hi there,

Thank you for taking the time to write a review and acknowledging Eddie's fast customer support!

We are pleased to hear that you and your users are having a great experience with the Rise gift card.

All the best

November 5, 2019

It is an amazing app. Plus, the support team is super active and provides assistance as quick as possible. Take my word for it!

Sublime Life
India
6 months using the app
Rise.ai replied November 5, 2019

Thank you for the review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

October 3, 2019

So far this app is great. I have had a couple of teething issues with the formatting on my website, Noa from the Rise team has helped me out with this and there are only a couple of other tweaks to be done. She has been a big help and very prompt in replying. I've only just installed the app and haven't been pushing the gift card until it's ready so no sales yet - I will update the review once it is up and running properly - and can hopefully increase to 5 stars :) Thanks - Nic

Throw Some Seeds
Australia
6 months using the app
Rise.ai replied October 13, 2019

Thank you so much for the review, and good luck with your new store credit program.

Just wait for our next release because new features are on their way. Please update the review once you get the results ;)