Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

February 1, 2019

This app is the best gift card app ever. It's really optimized and very friendly for the customer. They have a chat support, they will help you quickly.

Puppy-corazon
United States
5 months using the app
December 18, 2018

Excited to start! I am happy that it applies to my current Shopify plan! Great customer service. Thank you, Ethan!

Amano Artisans
United States
5 months using the app
Edited December 24, 2018

I feel like this app was designed with my gift shop in mind. The setup process is intuitive and the customer service is top notch (thank you Ari!). The features (e-gifting + gift cards + greeting cards) are customizable. Amongst all the apps I have, it’s one of the most important ones. The monthly fee (30$) is so worth it! I’m loving all of it.

UPDATE: I've been using this app for a while now and it' even more amazing than I first thought. In addition to offering e-gift cards, I've been able to create physical gift cards! It's really awesome to be able to offer customers a gift card in person! The Gift Wizard team continues to be awesome as well! Thanks Roy and Ari!

Get Her This
Canada
5 months using the app
April 10, 2018

Neat tool, could be a little cheaper but works as advertised.

Coffeecology1
Canada
5 months using the app
Edited June 3, 2018

So far so good in terms of what the app offers. I am looking forward to see how this app performs in my store. Had to contact support and response from Ari and the team was swift.

Shev Jewels
United States
5 months using the app
Edited November 30, 2016

Great app, very intuitive and adds lots of value. Also a very responsive support team. Ari has been wonderful to work with. Highly recommended!

Piquanty
United States
5 months using the app
March 31, 2022

Great app and very helpful support team! Every time I contact them with questions, they always answer really quickly and provide the help I need!

Potomac River Running
United States
5 months using the app
Rise.ai replied April 6, 2022

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

October 1, 2016

We received our very first sale from this app!! They have wonderful customer service. Ari was extremely helpful and went above beyond what I would expect. Thanks for a great app. :)

Story Cabin
United States
5 months using the app
August 17, 2020

Used this app for bulk Gift Card import. Although the import went well, downloading the subsequent csv file for the generated give cards did not work. However, this was quickly resolved by the RISE support team.

WOW Safety Program
United States
5 months using the app
February 21, 2021

Couldn't ask for a better Loyalty app! We were using a points based app but providing customers with Store Credit that is in my store's currency is great, they actually know what they are receiving. Plus the support team were very knowledge and patient (even for those of us that are less tech savvy).
I've only been using Rise a few weeks that but really promising so far.

My Front Page
United States
5 months using the app