Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

December 16, 2022

Customer Service is so fast! Thank you for solving our issue within minutes, and being so helpful.

Meomari
Netherlands
3 months using the app
Rise.ai replied December 21, 2022

Thank you for the review. We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!

February 19, 2019

We love this app! We use GiftWIzard to set up our gift card and rewards program. Great app and helps boost engagement.

While I haven't needed too much from them, their support has been amazing. I highly recommend this app big time.

Incredibly-Good
Israel
3 months using the app
November 30, 2018

It amazes me that Shopify doesn't have a built-in way to send e-gift cards to another recipient - who buys a gift card to send it to themselves? - which is why I'm SO grateful for this app.

It's so reasonably priced for what you get, and the level of support you get from Ari and is team is like you're paying double the amount. Ari took the time to show a demo of the app for me months back, and finally, very last minute, I installed it to launch alongside a digital gift card marketing campaign we're executing in December. Ari was quick to help with a few tweaks to ensure everything was running smoothly prior to our campaign launch, and I'm thrilled with the look and feel and entire app experience!
If only more app developers could work like this!

I look forward to taking advantage of the additional features as I continue to become familiar with the app.

store.philly.com
United States
3 months using the app
Edited September 19, 2017

Solid experience all around. Great support and clear communication from Mark. Walked me through customizing our gift card from start to finish.

Very happy with the output. Strongly referred!

Chantecaille
United States
Almost 7 years using the app
January 29, 2020

A great service !, I received online help !!

The application works super well, and very happy customers.

Mokka Toys
Peru
3 months using the app
Rise.ai replied February 6, 2020

Thank you for this awesome review and welcome aborad - your success is our success 🙏

Good luck with your Store Credit and Rewards Program.

Edited February 13, 2019

Their support staff are the BEST I've dealt with in a long time! I love the App and the tings it can do.....looking forward to testing it's limits while learning it's functions.....I would like more control over the gallery though....I'd like to be able to delete duplicate or not wanted images and have ability to group - theme images into collections and make available to customers instead of limited carousel as is. Otherwise Love it!

Flat Earth Gifts
Canada
3 months using the app
December 23, 2020

We implemented Rise in November to make sure we had an easy way for customers to send and schedule gift cards throughout the holiday season. We're so glad we were able to get it live quickly! The team is very responsive and helpful.

NOBULL
United States
3 months using the app
August 20, 2019

I'm so glad I found this app. It's exactly what I was looking for - gift cards, easy to manage, flexible store credit and a simple purchase based loyalty system all in one. I like the control it gives you and that it's up to you how complex and layered you make your programs. Lots of flexibility in it. Customer service - shout out to Noa - has been great. Really happy.

Harper Ashton Designs
Australia
3 months using the app
Rise.ai replied August 26, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

November 11, 2022

Not only is the app great and comes highly recommended from other companies, but also their customer service is amazing! They're always around to help resolve our issues and always do it in a timely fashion. Highlight recommend!

Solmate Socks
United States
3 months using the app
Rise.ai replied November 16, 2022

Hi Solmate Socks,

Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!

November 29, 2021

The setup is super easy and the team is always on hand to help, we had a lot of questions and they worked with us to find solutions quickly and effectivly! If you're looking for a great gift card app I would recommend Rise.ai.

Olivia von Halle UK
United Kingdom
3 months using the app
Rise.ai replied December 1, 2021

Thank you for your review! We work hard to make the setup process intuitive and easy, so we're glad this is the experience you had. Our customer support team would be happy to help with any other questions!