Reviews (1,104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
Refine
-
By rating
Not only is the functionality that Rise.ai provides going to dramatically improve our ability to build our customer community and revenue, the customer service at Rise.ai is outstanding. It's so nice to have an actual person on the other end rather than fumbling around with an auto response bot. We will be customers for life and we are very excited to see what advances Rise.ai has coming down the pipeline.
Ryan
Panacheeza
Hi Ryan,
This is such a great feedback. Thank you!
We are delighted to know that you've had a great experience with both our app and with our Customer Support team.
Feel free to reach out should you need help with anything!
Ottimo e pratica funzione per migliorare l'experience dello shopping on line nei nostri negozi. Complimenti
Our team has spent a lot of time researching the best Gifting App for Shopify. Gift Wizard is by far the most well thought out solution if you're looking to provide your customers and their "giftees" with an intuitive step-by-step guided gifting option.
Ari and the team at Gift Wizard have gone out of their way to ensure that the app was installed correctly on our custom coded site and even pointed out some areas we could improve our code performance. Trust me, you won't find a better gifting option. Look no further than Gift Wizard.
Rise has been amazing every step of the way for us. Very happy with the app and what we have been able to achieve so far.
Thank you so much for your great review ✨
Enjoy your Gift Card and Rewards Program - you're awesome.
We received great support from Ari and the Gift Wizard team. Great new features now available including cashback and workflows. Our gift card sales have significantly increased since implementing Gift Wizard on our website, highly recommended!
Quick customer service but some resolved issues The rise.ai team is nice and friendly and get back to you quickly. However, if you're looking for a good integration with ReCharge, there is still a lot of work to do. Customers have to give their credit card details when they received a gift, which leads to a lot of frustration and mostly a lot of extra work. I hope they take up a defensive role towards Recharge and push hem to make sure this issue is resolved
Cool app!! never thought sending people gift can be this creative :)
App was fairly easy to instal and the customer service is among the best I have experienced with App developers for my shop! Cost is a bit steep but let's see how well it pays off :-)
It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program!
Just don't forget to come back and update once you get the results ;)
Just started using this app and had a few set up questions. I contacted support and Roy got right back to me to walk me through everything. Can't ask for more than that!! Highly recommended
Thank you for this awesome review - your success is our success 🙏
Good luck with your Store Credit and Gift Cards Program!
This app has been super user friendly and with and the support staff it has been a breeze. I can not thank Pauline enough for answering my thousands of questions in the transfer process! She has made this so easy!
Thank you! We are happy to know that you received immediate assistance by our Support Team. Please feel free to reach out should you need further help with anything :)