Reviews (1,090)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.
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Great service, our customers love the app! They have also been very helpful in explaining the features to me and product development.
Excellent app for issuing store credit to different type of customers. Love the support from Rise as well!
Store credit is certainly our forte. Thank you for the review!
I love that this app offers a great customer journey with their loyalty rewards. The gift card features are a wonderful bonus and the customer support when I have had some questions has been amazing!
Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!
Awesome app, i was looking for a good gift card and loyalty program for my cufflink store and this app is better than good, it offers so many cool features and is easy to use and setup. I had a couple of silly question about setting up the the gift cards that i couldn't work out and got great prompt support from the support team, many thanks, recommended to everyone looking for a great gift card and loyalty program. A++++++++++++++
The eGift processes of this software are nothing short of Revolutionary! Perfect way for the Last Minute Shopper to be Right on Time & perfect for the Recipient of an Unwanted Gift to turn it into a Wanted Gift with NO RETURNS!
Support is GREAT and they practically read my mind about a feature they are working on that will make this one of my GREATEST Marketing Tools!
Thanks Guys!
Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. Also the people of support are just fantastic! fast response to any possible question!
Shopify is amazing - but they can't be all things to all people. The Rise Gift Card app for Shopify is THE professional presentation option. Gift Cards are what they do, and if you want a gift card on your Shopify store, this seems the only way to go. It’s painless and easy to make a simple gift card - and you can even add your own custom colors to go with your store's branding, which isn't much more complicated.
Gift cards mailed as an actual gift:
For gift cards that will be emailed directly to someone else, as a gift, you have several real advantages - professional touches that I've only found with Rise:
1.) That the gift card can be mailed directly to another person! Shopify's native gift card can only be sent to the purchaser, and they must forward it on.
2.) If you care about your store's branding (and you'd better!) you can make a few of your OWN Gift Card designs, that fit with your store, and your customer can select which they want sent.
Professionalism is worth it. GET RISE!
Last Note: Discounted Gift Cards:
If you want to apply a discount incentive on your gift cards - it's EASY in Rise. And the last time I checked (early 2020), the native Shopify "discounted" gift cards didn’t work. Example: Shopify will say a 20% discount is set up, "pay $80 for a $100 gift card," but the value of the card ends up being only what was actually paid: $80.
Great app and the support from Rise is incredible! They always answer our questions in a timely manner.
Thank you so much for this great review. We're so happy you love it 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊
This app helped me provide a better customer experience to our shoppers by providing an easy, customizable gift card option on our website. Our customers like choosing from the several different gift card designs offered and being able to schedule when they want their gift card sent. This app helps elevate your gift card game, making it a win for your website and your customer. Speaking of a great customer experience...I couldn't have asked for better customer support from the team at Rise. Anytime I had a question regarding functionality or a tweak I wanted to make on the back end, I received an immediate response. The team is amazing and answered every question I had in a super timely manner!
Hi there,
Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you. Again, thank you so much!
We upgraded our loyalty program with Rise.ai and love all the new features offered! Customer support has also been super helpful and responsive with any migration issues
Yay! We are delighted to know that you are loving our features! Thank you!
Should you require assistance with anything in the future, please do not hesitate to reach out.