Reviews (1,105)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

August 26, 2019

Great app, easy installation, does exactly what it promises. Customer support has also been stellar. We needed some tweaks done and Roy promptly did it. Thank you! Highly recommended.

Jardin Floral Design
United States
6 months using the app
Rise.ai replied August 26, 2019

Thank you so much for the review and for recommending our app :)

Keep booming with your Gift Cards and Rewards Program ✊

January 23, 2020

This app is def a must for any store that wants to become a brand. I'm super satisfied with the simplicity of it and with the opportunity to re-engage with our existing customers.
Thanks again

Gift Angel
Canada
6 months using the app
November 16, 2020

We use this app for our Gift Card and it is unlike any other! The user experience is awesome and the Rise.ai team is always available for any assistance and respond quickly. Looking forward to setting up the Referral program.

Benedict
Germany
6 months using the app
March 7, 2018

Ari was super helpful in getting us setup with GiftWizard. This app does even more than Shopify's built-in gift card solution, and at a fraction of the price!

Knitpic
United States
6 months using the app
December 4, 2017

I am not technical at all and was having trouble getting things set up properly. Pretty much all of it was user error on my part. Ari spent all morning working with me and answering my questions and helping me edit things with lots of patience. If you want a gift card app with great customer service, this is the one.

Wild Roaming
United States
6 months using the app
July 4, 2023

the best gift card app out there.
i was so impressed with their courteous and helpful customer support.

Casido | Japan's Best Kept Secrets in One Box
Japan
6 months using the app
Rise.ai replied August 22, 2023

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!

Edited May 17, 2023

This app has been really great for us. We use it to run our rewards program. Our previous rewards program was based on points and we had multiple customer contacts each week because it was overly confusing. The Rise program is really simple and straight forward and we've had great feedback from our customers.

It was really easy to setup and we were able to simply import our existing customers into the Rise system. It looks great on our website and performs exactly as it should.

Mount Mansfield Maple Products
United States
6 months using the app
Rise.ai replied December 6, 2022

Thank you for taking the time and effort to leave a review. We work hard to deliver the best service possible! 🙏

August 20, 2019

Great product with a great team behind it too that genuinely wants to see its users get the best out of the app. I was super surprised to have received a call from Ari who then proceeded to help me out with a urgent issue we were facing. Not to forget Noa who's been ever so courteous on the help chat over the past few days. Keep it up. i wish you guys all the success with this app. We are here to support you!

Avenys Malaysia Sdn Bhd
Malaysia
6 months using the app
Rise.ai replied August 26, 2019

Thank you so much for the review and for recommending our app :)

Our goal is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

July 3, 2016

I really like this app. The customer support is very quick! Thanks!

Graham And Rollins Va
United States
6 months using the app
Edited April 26, 2019

We've had great success with digital gift card sales after implementing this app! You'd expect for Shopify to have this sort of functionality built in (sending a gift card directly to a recipient), but since they don't, this is the next best thing!!

The customer service has been SO helpful in working through miscellaneous issues and customizations during install - seriously, I don't think I've encountered an app with quicker response times, and I've used dozens of apps. Five stars all-around.

Kindred Bravely
United States
6 months using the app
Rise.ai replied May 1, 2019

Thank you! what an AWESOME review. Keep up the good work with the Gift Cards and the Rewards.
We're glad you're getting such great results in terms of ROI :)