Reviews (1,090)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating tasks such as managing store credits and event prizing. It offers features like bulk gift card uploads and customized loyalty programs, seamlessly integrated with Shopify. The user-friendly interface and straightforward setup are appreciated, along with the responsive and effective customer support team, which significantly contributes to merchant satisfaction and transforms customer engagement strategies.

January 6, 2020

The app itself is good, but what really makes it great are the people behind it.

Nadav and his team worked hard to implement features we wanted and required in order to launch our gift card program on time and on brand. It's easy to use and does the job well! Would recommend!

Otherland
United States
Over 5 years using the app
Rise.ai replied January 16, 2020

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program.

December 20, 2023

Great customer service, very quick to reply and helped solve my issue in a matter of minutes, thank you!

Farm Fresh Meals
United States
About 5 years using the app
Rise.ai replied February 20, 2024

Thank you for your review! It's great to see that the Support Team was able to help you efficiently. Should you require further assistance in the future, do not hesitate to reach out!

Edited December 3, 2019

I really like this app, I had a problem when selecting the images that i wanted but the customer service was "EXCELLENT" and my problem was solved. I really fin easy to use this app

La Costa Organic Jewelry
United States
About 5 years using the app
Rise.ai replied December 4, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

July 16, 2020

Absolutely love this app, by far it's the best on Shopify when it comes to gift cards. The user experience is great and it is very easy to set-up. When Covid hit, they were the first to help small businesses allowing to sell gift gards on FB and Instagram at no extra charge.
The customer service is amazing, they reply within minutes every time I had a question and Nadav is fantastic.
I highly recommend this app and I have been with Shopify for 4 years and had lots of trial and error with apps, this is a keeper.

allTRUEist
Canada
About 5 years using the app
Rise.ai replied July 21, 2020

Thank you so much for this great review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

March 31, 2020

Very good they are extremely helpful and fast! the app is easy to used too!! Totally love it! Very good experience with them

Seira Elves
Singapore
About 5 years using the app
Rise.ai replied April 2, 2020

Thank you so much for this great review - you're truly awesome 😊

July 30, 2018

We are a small and relatively young company (just launched earlier July). We are run by two people and we sell dog accessories to help dogs in need. Gift Wizard has been a great asset to us as a small company in a somewhat specific market.

We have a lot of friends and family who aren't dog owners, but want to support helping dogs, and through Gift Wizard, they were able to help support our cause by purchasing gifts for friends who own dogs.

Gift Wizard also has great customer service and have been great in being flexible and working with us on getting our business up and running - and setting us up for success. We really appreciate them as small business owners.

Tigerpigco
United States
About 5 years using the app
January 20, 2020

My store isn’t live yet, but this app has been so easy to set up and does everything I need it to do! And the support has been fantastic.

NappyMojo
New Zealand
About 5 years using the app
November 29, 2018

We added Gift Wizard to our new Shopify solution, and couldn't be happier with the app, but most importantly the service. We ran into a small hiccup with our Gift Cards during a holiday promotion but was able to rectify the issue quickly thanks to Gift Wizard's wonderful customer support. Fast, friendly and knowledgeable, I'd recommend this app to any business looking to increase their sales.

Trouts Fly Fishing
United States
About 5 years using the app
September 26, 2019

Excellent customer service. Friendly, knowledgeable, and fast to respond. The app interface looks great. Slick UX.

The Tea Spot Boulder
United States
Almost 5 years using the app
Edited February 9, 2021

Great customer experience when we needed development help to integrate Rise.ai with another third-party app. Thank you, Pauline!

NakedPoppy
United States
Almost 5 years using the app
Rise.ai replied August 15, 2019

Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊