Reviews (1,077)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy management of gift cards and loyalty cards, even on the basic plan. They commend the excellent customer service, quick responses, and helpful guidance. The app integrates well with Shopify and other platforms, and is recognized for its potential to boost sales. Merchants also value the straightforward rewards program and the ability to issue store credit. The app can handle large volumes, schedule gift card deliveries, and manage orders from different platforms in one place.

August 13, 2023

We've uninstalled this app from our store and now see an outrageous charge for $1919.88 on our bill - What is going on?

Epic Fly Rods
New Zealand
About 4 years using the app
September 21, 2023

Awesome app! So many possibilities here, day two and I'm already obsessed. The team are also very responsive and helpful. Highly recommend!

Pleasant State
Australia
7 days using the app
Rise.ai replied September 25, 2023

Thank you for the terrific review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

August 21, 2023

I like the simple, no-gimmicks approach to rewards that Rise.ai offers, and their customer support has been great!

Mandy Lynn Plans
United States
2 months using the app
Rise.ai replied August 22, 2023

Thank you for the great review and for acknowledging our Customer Support's promt responses!

We're here if you need further assistance on anything else! :)

September 19, 2023

Very nice and helpful support.
Easy to install, easy to use for clients.
I highly recommend !

Nuoo
France
5 days using the app
Rise.ai replied September 21, 2023

We're glad to know that you had a positive experience!

Should you require assistance with anything in the future, our friendly support team will be ready to help! :)

November 21, 2023

Super easy to use and customer service is on point.

MILA C
United States
About 22 hours using the app
October 24, 2023

Great customer service! Eddie was super helpful.

FOR OTHERS
United States
2 days using the app
Rise.ai replied November 15, 2023

Thank you for the review and for acknowledging our Support Team's efficient customer service!

Your feedback is very much appreciated! :)

December 8, 2023

Quick to resolve and help implement the solution we needed! Eddie was very patient and answered all my questions.

Thermomix - Canada
Canada
28 minutes using the app
October 20, 2023

We used the app in the test environment with 0 real orders and got charged over 5.000 dollar ???? this is really a SCAM !!!

De Gele Flamingo Stage
Netherlands
17 days using the app
November 2, 2023

Prompt feedback with detail support

K-ZONE STUDIO
South Korea
15 days using the app
Rise.ai replied November 15, 2023

Thank you for the review! We are delighted to know that you were able to get the required assistance.

Hit us up if you need help with anything else. :)

October 26, 2023

Good

ANITAANNETTLERLLCWEBSHOPLLC
United States
About 1 month using the app
Rise.ai replied November 15, 2023

Thank you for your review! :)